{"id":9107509936372,"title":"RDC2166 – RDA Phantom Ceramic Rear Brake Pads for Hyundai \u0026 Kia","handle":"rdc2166-rda-phantom-ceramic-rear-brake-pads-for-hyundai-kia","description":"\u003cp data-start=\"250\" data-end=\"568\"\u003eThe RDA Phantom Ceramic Brake Pad Set delivers reliable stopping power, reduced dust, and quieter braking for a cleaner, smoother drive. Designed for a range of Hyundai and Kia models, these pads use advanced ceramic fibre technology and FSR shims for consistent performance and minimal vibration.\u003c\/p\u003e\n\u003cp data-start=\"570\" data-end=\"585\"\u003e\u003cstrong data-start=\"570\" data-end=\"583\"\u003eFeatures:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"586\" data-end=\"1015\"\u003e\n\u003cli data-start=\"586\" data-end=\"663\"\u003e\n\u003cp data-start=\"588\" data-end=\"663\"\u003eFSR Shim (Fibre, Steel, Rubber) for vibration dampening and noise control\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"664\" data-end=\"746\"\u003e\n\u003cp data-start=\"666\" data-end=\"746\"\u003e3rd Generation Ceramic Fibre Technology for consistent, fade-resistant braking\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"747\" data-end=\"801\"\u003e\n\u003cp data-start=\"749\" data-end=\"801\"\u003eLow dust formula to keep wheels cleaner for longer\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"802\" data-end=\"851\"\u003e\n\u003cp data-start=\"804\" data-end=\"851\"\u003eEffective braking from cold start up to 550°C\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"852\" data-end=\"915\"\u003e\n\u003cp data-start=\"854\" data-end=\"915\"\u003eHeavy metal \u0026amp; copper free for improved environmental safety\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"916\" data-end=\"971\"\u003e\n\u003cp data-start=\"918\" data-end=\"971\"\u003eE11 R90 approved to meet European quality standards\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"972\" data-end=\"1015\"\u003e\n\u003cp data-start=\"974\" data-end=\"1015\"\u003eWear sensors included where OE supplied\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1017\" data-end=\"1038\"\u003e\u003cstrong data-start=\"1017\" data-end=\"1036\"\u003eSpecifications:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1039\" data-end=\"1189\"\u003e\n\u003cli data-start=\"1039\" data-end=\"1057\"\u003e\n\u003cp data-start=\"1041\" data-end=\"1057\"\u003ePosition: Rear\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1058\" data-end=\"1123\"\u003e\n\u003cp data-start=\"1060\" data-end=\"1123\"\u003eDimensions: Length 100.6mm x Height 48.4mm x Thickness 15.7mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1124\" data-end=\"1158\"\u003e\n\u003cp data-start=\"1126\" data-end=\"1158\"\u003eWarranty: 18 Months \/ 30,000km\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1159\" data-end=\"1189\"\u003e\n\u003cp data-start=\"1161\" data-end=\"1189\"\u003eSet Contents: 1 Set (Rear)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1191\" data-end=\"1220\"\u003e\u003cstrong data-start=\"1191\" data-end=\"1218\"\u003eVehicle Fitment (Rear):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"1222\" data-end=\"1232\"\u003eHyundai:\u003c\/p\u003e\n\u003cul data-start=\"1233\" data-end=\"1965\"\u003e\n\u003cli data-start=\"1233\" data-end=\"1275\"\u003e\n\u003cp data-start=\"1235\" data-end=\"1275\"\u003eGenesis DH GDI 3.8L G6DJ [06\/14–07\/17]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1276\" data-end=\"1318\"\u003e\n\u003cp data-start=\"1278\" data-end=\"1318\"\u003eSanta Fe CM II 3.5L G6DC [01\/09–12\/12]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1319\" data-end=\"1366\"\u003e\n\u003cp data-start=\"1321\" data-end=\"1366\"\u003eSanta Fe CM II CRDi 2.2L D4HB [01\/09–12\/12]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1367\" data-end=\"1431\"\u003e\n\u003cp data-start=\"1369\" data-end=\"1431\"\u003eSanta Fe CM II V6 GLS 2.7L G6EA [03\/06–12\/09] (from 09\/2009)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1432\" data-end=\"1479\"\u003e\n\u003cp data-start=\"1434\" data-end=\"1479\"\u003eSanta Fe DM\/DMA III 2.4L G4KJ [09\/12–10\/15]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1480\" data-end=\"1527\"\u003e\n\u003cp data-start=\"1482\" data-end=\"1527\"\u003eSanta Fe DM\/DMA III 3.3L G6DF [04\/13–03\/18]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1528\" data-end=\"1595\"\u003e\n\u003cp data-start=\"1530\" data-end=\"1595\"\u003eSanta Fe DM\/DMA III CRDi 2.2L D4HB [09\/12–12\/18], [10\/15–08\/18]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1596\" data-end=\"1647\"\u003e\n\u003cp data-start=\"1598\" data-end=\"1647\"\u003eSanta Fe DM\/DMA III GDI 2.4L G4KJ [09\/12–08\/18]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1648\" data-end=\"1698\"\u003e\n\u003cp data-start=\"1650\" data-end=\"1698\"\u003eSanta Fe TM\/TMA IV GDI 2.4L G4KJ [07\/18–12\/21]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1699\" data-end=\"1740\"\u003e\n\u003cp data-start=\"1701\" data-end=\"1740\"\u003eSonata LF VII 2.0L G4KH [09\/14–12\/19]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1741\" data-end=\"1782\"\u003e\n\u003cp data-start=\"1743\" data-end=\"1782\"\u003eSonata LF VII 2.4L G4KJ [09\/14–12\/19]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1783\" data-end=\"1827\"\u003e\n\u003cp data-start=\"1785\" data-end=\"1827\"\u003eSonata\/i45 YF VI 2.4L G4KJ [09\/11–12\/14]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1828\" data-end=\"1870\"\u003e\n\u003cp data-start=\"1830\" data-end=\"1870\"\u003eix35 EL\/ELH\/LM 2.0L G4KD [01\/10–12\/15]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1871\" data-end=\"1918\"\u003e\n\u003cp data-start=\"1873\" data-end=\"1918\"\u003eix35 EL\/ELH\/LM CRDi 2.0L D4HA [01\/10–12\/15]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1919\" data-end=\"1965\"\u003e\n\u003cp data-start=\"1921\" data-end=\"1965\"\u003eix35 EL\/ELH\/LM GDi 2.4L G4KJ [01\/13–12\/15]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1967\" data-end=\"1973\"\u003eKia:\u003c\/p\u003e\n\u003cul data-start=\"1974\" data-end=\"2314\"\u003e\n\u003cli data-start=\"1974\" data-end=\"2021\"\u003e\n\u003cp data-start=\"1976\" data-end=\"2021\"\u003eCarens FC\/FJ I CRDi 2.0L D4EA [11\/05–04\/06]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2022\" data-end=\"2071\"\u003e\n\u003cp data-start=\"2024\" data-end=\"2071\"\u003eRondo UN III CRDi 140 2.0L D4EA [09\/06–03\/13]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2072\" data-end=\"2117\"\u003e\n\u003cp data-start=\"2074\" data-end=\"2117\"\u003eRondo UN III CVVT 2.0L G4KA [09\/06–06\/13]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2118\" data-end=\"2160\"\u003e\n\u003cp data-start=\"2120\" data-end=\"2160\"\u003eSorento UM III 3.3L G6DF [04\/15–12\/18]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2161\" data-end=\"2208\"\u003e\n\u003cp data-start=\"2163\" data-end=\"2208\"\u003eSorento UM III CRDi 2.2L D4HB [01\/15–08\/20]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2209\" data-end=\"2267\"\u003e\n\u003cp data-start=\"2211\" data-end=\"2267\"\u003eSorento XM II CRDi 2.2L D4HB [11\/09–12\/15] (AWD \u0026amp; FWD)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2268\" data-end=\"2314\"\u003e\n\u003cp data-start=\"2270\" data-end=\"2314\"\u003eSorento XM II CVVT 2.4L G4KE [11\/09–12\/15]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","published_at":"2025-08-13T12:13:44+12:00","created_at":"2025-08-13T12:13:43+12:00","vendor":"RDA Brakes","type":"Brake Pads","tags":["Braking","Car Brand - Hyundai","Car Brand - kia","Categories- Automotive"],"price":7500,"price_min":7500,"price_max":7500,"available":true,"price_varies":false,"compare_at_price":9000,"compare_at_price_min":9000,"compare_at_price_max":9000,"compare_at_price_varies":false,"variants":[{"id":46762642931956,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"NP-RDC2166","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"RDC2166 – RDA Phantom Ceramic Rear Brake Pads for Hyundai \u0026 Kia","public_title":null,"options":["Default Title"],"price":7500,"weight":0,"compare_at_price":9000,"inventory_quantity":0,"inventory_management":"shopify","inventory_policy":"continue","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/sesdirect.co.nz\/cdn\/shop\/files\/e75743e5-fd2f-4c73-9e34-796e58f4cad91A6126125.jpg?v=1755047061"],"featured_image":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/e75743e5-fd2f-4c73-9e34-796e58f4cad91A6126125.jpg?v=1755047061","options":["Title"],"media":[{"alt":"RDC2166 – RDA Phantom Ceramic Rear Brake Pads for Hyundai \u0026 Kia - SES Direct Ltd","id":39657663201524,"position":1,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/e75743e5-fd2f-4c73-9e34-796e58f4cad91A6126125.jpg?v=1755047061"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/e75743e5-fd2f-4c73-9e34-796e58f4cad91A6126125.jpg?v=1755047061","width":453}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp data-start=\"250\" data-end=\"568\"\u003eThe RDA Phantom Ceramic Brake Pad Set delivers reliable stopping power, reduced dust, and quieter braking for a cleaner, smoother drive. Designed for a range of Hyundai and Kia models, these pads use advanced ceramic fibre technology and FSR shims for consistent performance and minimal vibration.\u003c\/p\u003e\n\u003cp data-start=\"570\" data-end=\"585\"\u003e\u003cstrong data-start=\"570\" data-end=\"583\"\u003eFeatures:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"586\" data-end=\"1015\"\u003e\n\u003cli data-start=\"586\" data-end=\"663\"\u003e\n\u003cp data-start=\"588\" data-end=\"663\"\u003eFSR Shim (Fibre, Steel, Rubber) for vibration dampening and noise control\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"664\" data-end=\"746\"\u003e\n\u003cp data-start=\"666\" data-end=\"746\"\u003e3rd Generation Ceramic Fibre Technology for consistent, fade-resistant braking\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"747\" data-end=\"801\"\u003e\n\u003cp data-start=\"749\" data-end=\"801\"\u003eLow dust formula to keep wheels cleaner for longer\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"802\" data-end=\"851\"\u003e\n\u003cp data-start=\"804\" data-end=\"851\"\u003eEffective braking from cold start up to 550°C\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"852\" data-end=\"915\"\u003e\n\u003cp data-start=\"854\" data-end=\"915\"\u003eHeavy metal \u0026amp; copper free for improved environmental safety\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"916\" data-end=\"971\"\u003e\n\u003cp data-start=\"918\" data-end=\"971\"\u003eE11 R90 approved to meet European quality standards\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"972\" data-end=\"1015\"\u003e\n\u003cp data-start=\"974\" data-end=\"1015\"\u003eWear sensors included where OE supplied\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1017\" data-end=\"1038\"\u003e\u003cstrong data-start=\"1017\" data-end=\"1036\"\u003eSpecifications:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1039\" data-end=\"1189\"\u003e\n\u003cli data-start=\"1039\" data-end=\"1057\"\u003e\n\u003cp data-start=\"1041\" data-end=\"1057\"\u003ePosition: Rear\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1058\" data-end=\"1123\"\u003e\n\u003cp data-start=\"1060\" data-end=\"1123\"\u003eDimensions: Length 100.6mm x Height 48.4mm x Thickness 15.7mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1124\" data-end=\"1158\"\u003e\n\u003cp data-start=\"1126\" data-end=\"1158\"\u003eWarranty: 18 Months \/ 30,000km\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1159\" data-end=\"1189\"\u003e\n\u003cp data-start=\"1161\" data-end=\"1189\"\u003eSet Contents: 1 Set (Rear)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1191\" data-end=\"1220\"\u003e\u003cstrong data-start=\"1191\" data-end=\"1218\"\u003eVehicle Fitment (Rear):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"1222\" data-end=\"1232\"\u003eHyundai:\u003c\/p\u003e\n\u003cul data-start=\"1233\" data-end=\"1965\"\u003e\n\u003cli data-start=\"1233\" data-end=\"1275\"\u003e\n\u003cp data-start=\"1235\" data-end=\"1275\"\u003eGenesis DH GDI 3.8L G6DJ [06\/14–07\/17]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1276\" data-end=\"1318\"\u003e\n\u003cp data-start=\"1278\" data-end=\"1318\"\u003eSanta Fe CM II 3.5L G6DC [01\/09–12\/12]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1319\" data-end=\"1366\"\u003e\n\u003cp data-start=\"1321\" data-end=\"1366\"\u003eSanta Fe CM II CRDi 2.2L D4HB [01\/09–12\/12]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1367\" data-end=\"1431\"\u003e\n\u003cp data-start=\"1369\" data-end=\"1431\"\u003eSanta Fe CM II V6 GLS 2.7L G6EA [03\/06–12\/09] (from 09\/2009)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1432\" data-end=\"1479\"\u003e\n\u003cp data-start=\"1434\" data-end=\"1479\"\u003eSanta Fe DM\/DMA III 2.4L G4KJ [09\/12–10\/15]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1480\" data-end=\"1527\"\u003e\n\u003cp data-start=\"1482\" data-end=\"1527\"\u003eSanta Fe DM\/DMA III 3.3L G6DF [04\/13–03\/18]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1528\" data-end=\"1595\"\u003e\n\u003cp data-start=\"1530\" data-end=\"1595\"\u003eSanta Fe DM\/DMA III CRDi 2.2L D4HB [09\/12–12\/18], [10\/15–08\/18]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1596\" data-end=\"1647\"\u003e\n\u003cp data-start=\"1598\" data-end=\"1647\"\u003eSanta Fe DM\/DMA III GDI 2.4L G4KJ [09\/12–08\/18]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1648\" data-end=\"1698\"\u003e\n\u003cp data-start=\"1650\" data-end=\"1698\"\u003eSanta Fe TM\/TMA IV GDI 2.4L G4KJ [07\/18–12\/21]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1699\" data-end=\"1740\"\u003e\n\u003cp data-start=\"1701\" data-end=\"1740\"\u003eSonata LF VII 2.0L G4KH [09\/14–12\/19]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1741\" data-end=\"1782\"\u003e\n\u003cp data-start=\"1743\" data-end=\"1782\"\u003eSonata LF VII 2.4L G4KJ [09\/14–12\/19]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1783\" data-end=\"1827\"\u003e\n\u003cp data-start=\"1785\" data-end=\"1827\"\u003eSonata\/i45 YF VI 2.4L G4KJ [09\/11–12\/14]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1828\" data-end=\"1870\"\u003e\n\u003cp data-start=\"1830\" data-end=\"1870\"\u003eix35 EL\/ELH\/LM 2.0L G4KD [01\/10–12\/15]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1871\" data-end=\"1918\"\u003e\n\u003cp data-start=\"1873\" data-end=\"1918\"\u003eix35 EL\/ELH\/LM CRDi 2.0L D4HA [01\/10–12\/15]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1919\" data-end=\"1965\"\u003e\n\u003cp data-start=\"1921\" data-end=\"1965\"\u003eix35 EL\/ELH\/LM GDi 2.4L G4KJ [01\/13–12\/15]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1967\" data-end=\"1973\"\u003eKia:\u003c\/p\u003e\n\u003cul data-start=\"1974\" data-end=\"2314\"\u003e\n\u003cli data-start=\"1974\" data-end=\"2021\"\u003e\n\u003cp data-start=\"1976\" data-end=\"2021\"\u003eCarens FC\/FJ I CRDi 2.0L D4EA [11\/05–04\/06]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2022\" data-end=\"2071\"\u003e\n\u003cp data-start=\"2024\" data-end=\"2071\"\u003eRondo UN III CRDi 140 2.0L D4EA [09\/06–03\/13]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2072\" data-end=\"2117\"\u003e\n\u003cp data-start=\"2074\" data-end=\"2117\"\u003eRondo UN III CVVT 2.0L G4KA [09\/06–06\/13]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2118\" data-end=\"2160\"\u003e\n\u003cp data-start=\"2120\" data-end=\"2160\"\u003eSorento UM III 3.3L G6DF [04\/15–12\/18]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2161\" data-end=\"2208\"\u003e\n\u003cp data-start=\"2163\" data-end=\"2208\"\u003eSorento UM III CRDi 2.2L D4HB [01\/15–08\/20]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2209\" data-end=\"2267\"\u003e\n\u003cp data-start=\"2211\" data-end=\"2267\"\u003eSorento XM II CRDi 2.2L D4HB [11\/09–12\/15] (AWD \u0026amp; FWD)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2268\" data-end=\"2314\"\u003e\n\u003cp data-start=\"2270\" data-end=\"2314\"\u003eSorento XM II CVVT 2.4L G4KE [11\/09–12\/15]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e"}
RDC2166 – RDA Phantom Ceramic Rear Brake Pads for Hyundai & Kia
-
Shipping Information
Flat Rate Shipping New Zealand Wide:
- Urban Delivery: $7.95 for all orders under 30kg
- Rural Delivery: $10.95 for all orders under 30kg
- Heavy Items (over 30kg): $19.95 to any Mainstream Depot or non-rural address NZ-wide
We stock thousands of items in-house and utilize a network of suppliers across New Zealand to ensure quick access to a wide range of parts. Orders for in-stock items are typically dispatched on an overnight service nationwide. However, please allow an additional 1-2 days for large or oversized orders due to shipping constraints.
If you need any clarification on shipping times or availability, feel free to contact us!
Please note we do not take liability for the accuracy of photos as we go by part numbers not photos.
Operating Over the Holiday Period
SES Direct will be operating throughout the Christmas and New Year period on a skeleton crew, allowing us to continue processing orders and assisting customers during normal business days.
We are only fully closed on New Zealand Statutory Holidays.
⏰ Early Closures – Christmas Eve & New Year’s Eve
Due to early courier collections, we will be closing earlier than usual on:
-
Christmas Eve – 24 December
-
New Year’s Eve – 31 December
Orders placed after courier cut-off times on these days will be processed on the next working day.
📦 Order Processing & Dispatch
-
Orders are processed on working days only
-
Dispatch continues as normal on non-Stat Days
-
Operating on a skeleton crew may result in slightly longer processing times, particularly during peak days
We appreciate your patience during this busy period.
🏭 Supplier Holiday Closures
Some of our suppliers are closed or operating reduced hours over the holiday period, which may affect availability or lead times for certain items:
-
Briggs & Stratton – Closed until 5 January
-
Oregon – Closed until 5 January
-
Oleo-Mac – Closed until 5 January
-
Makita – Closed on Statutory Holidays only
Orders requiring stock from closed suppliers will be processed once suppliers reopen.
📞 Customer Support Hours
Our support hours remain:
Monday to Friday, 9am – 4pm
(excluding Statutory Holidays)
If we’re unable to respond immediately, please leave your details and we’ll get back to you as soon as possible.
🚚 Courier & Delivery Information
Couriers may experience higher volumes and minor delays during the Christmas period. Once orders have been dispatched, delivery timeframes are subject to courier networks.
Thank You 🎄
Thank you for your understanding and continued support. We wish you a safe and happy Christmas and New Year from the SES Direct team.
Our customer support hours remain Monday to Friday, 9am – 4pm (excluding Statutory Holidays). If we’re unable to respond immediately, please leave your details and we’ll get back to you as soon as possible.
Returns Policy
At SES Direct, our goal is to get your gear up and running as quickly as possible. If you've ordered the wrong part, we’re here to help and will do our best to sort things out for you.
Return Eligibility:
- Our return policy is valid for 14 working days from the delivery date of your order. Unfortunately, if 14 working days have passed, we cannot offer a refund or exchange.
- To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.
- Please note we do not take liability for the accuracy of photos as we go by part numbers not photos.
Return Process:
- Before returning any item, please contact us to receive a return number, which must accompany your returned goods. This will be supplied via email.
- Return shipping costs are the customer’s responsibility.
- Electrical items are only credited at our discretion.
- A restocking fee of 20% or $15.00 (whichever is greater) applies to common items we stock.
- For ‘indent’ parts (special orders made just for you), a minimum 25% restocking fee applies.
- Some specialist or ‘one-off’ items may not be eligible for return if they cannot be sent back to our suppliers.
Freight Credit:
We will only credit freight costs if we sent the incorrect part by mistake.
If you're unsure about a product or need clarification on our returns policy, please contact us before placing your order. We're happy to help! You can reach us at 0800 296 586.
