Placeholder
🎄 Christmas Trading: We’re Open As Usual – Closed Only on Stat Days
{"id":9107509870836,"title":"RDC2165 – RDA Phantom Ceramic Brake Pads – HSV \u0026 Lotus AP 4-Pot","handle":"rdc2165-rda-phantom-ceramic-brake-pads-hsv-lotus-ap-4-pot","description":"\u003cp data-start=\"300\" data-end=\"703\"\u003eThe RDA Phantom Ceramic Brake Pad Set is engineered for high-performance vehicles equipped with AP Racing 4-pot calipers. These pads deliver exceptional stopping power, reduced dust, and quieter braking, making them ideal for HSV models and the Lotus Evora. With advanced ceramic fibre technology and FSR shims, they provide smooth, consistent braking even under extreme conditions.\u003c\/p\u003e\n\u003cp data-start=\"705\" data-end=\"720\"\u003e\u003cstrong data-start=\"705\" data-end=\"718\"\u003eFeatures:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"721\" data-end=\"1118\"\u003e\n\u003cli data-start=\"721\" data-end=\"788\"\u003e\n\u003cp data-start=\"723\" data-end=\"788\"\u003eFSR Shim (Fibre, Steel, Rubber) for vibration and noise control\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"789\" data-end=\"871\"\u003e\n\u003cp data-start=\"791\" data-end=\"871\"\u003e3rd Generation Ceramic Fibre Technology for consistent, fade-resistant braking\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"872\" data-end=\"915\"\u003e\n\u003cp data-start=\"874\" data-end=\"915\"\u003eLow dust composition for cleaner wheels\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"916\" data-end=\"966\"\u003e\n\u003cp data-start=\"918\" data-end=\"966\"\u003eEffective performance from cold start to 550°C\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"967\" data-end=\"1021\"\u003e\n\u003cp data-start=\"969\" data-end=\"1021\"\u003eHeavy metal \u0026amp; copper free for environmental safety\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1022\" data-end=\"1074\"\u003e\n\u003cp data-start=\"1024\" data-end=\"1074\"\u003eE11 R90 approved for European quality compliance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1075\" data-end=\"1118\"\u003e\n\u003cp data-start=\"1077\" data-end=\"1118\"\u003eWear sensors included where OE supplied\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1120\" data-end=\"1141\"\u003e\u003cstrong data-start=\"1120\" data-end=\"1139\"\u003eSpecifications:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1142\" data-end=\"1357\"\u003e\n\u003cli data-start=\"1142\" data-end=\"1198\"\u003e\n\u003cp data-start=\"1144\" data-end=\"1198\"\u003ePosition: Front\/Rear (varies by vehicle application)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1199\" data-end=\"1264\"\u003e\n\u003cp data-start=\"1201\" data-end=\"1264\"\u003eDimensions: Length 129.8mm x Height 81.4mm x Thickness 16.6mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1265\" data-end=\"1298\"\u003e\n\u003cp data-start=\"1267\" data-end=\"1298\"\u003eCaliper Type: AP Racing 4-Pot\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1299\" data-end=\"1333\"\u003e\n\u003cp data-start=\"1301\" data-end=\"1333\"\u003eWarranty: 18 Months \/ 30,000km\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1334\" data-end=\"1357\"\u003e\n\u003cp data-start=\"1336\" data-end=\"1357\"\u003eSet Contents: 1 Set\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1359\" data-end=\"1419\"\u003e\u003cstrong data-start=\"1359\" data-end=\"1417\"\u003eVehicle Fitment (AP Racing 4-Pot Caliper, 365mm Disc):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"1421\" data-end=\"1430\"\u003e\u003cstrong data-start=\"1421\" data-end=\"1428\"\u003eHSV\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1431\" data-end=\"2073\"\u003e\n\u003cli data-start=\"1431\" data-end=\"1500\"\u003e\n\u003cp data-start=\"1433\" data-end=\"1500\"\u003eAvalanche VY i 5.7L LS1 V8 [03\/04–09\/04] (Utility AWD, Wagon AWD)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1501\" data-end=\"1550\"\u003e\n\u003cp data-start=\"1503\" data-end=\"1550\"\u003eCaprice VR \u0026amp; VS 215i 5.7L HSVV8 [10\/94–09\/96]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1551\" data-end=\"1645\"\u003e\n\u003cp data-start=\"1553\" data-end=\"1645\"\u003eClubsport VN–VF (multiple variants, 5.0L, 5.7L LS1, 6.0L LS2, 6.2L LS3, LSA) [03\/89–08\/15]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1646\" data-end=\"1703\"\u003e\n\u003cp data-start=\"1648\" data-end=\"1703\"\u003eGrange VS, WH, WM, WN (5.7L \u0026amp; 6.2L LS3) [10\/96–12\/16]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1704\" data-end=\"1774\"\u003e\n\u003cp data-start=\"1706\" data-end=\"1774\"\u003eGTS VR–VF (5.7L HSVV8, 6.0L LS2, 6.2L LS3, 6.2L LSA) [05\/94–12\/16]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1775\" data-end=\"1846\"\u003e\n\u003cp data-start=\"1777\" data-end=\"1846\"\u003eMaloo VS–VF (5.0L, 5.7L LS1, 6.0L LS2, 6.2L LS3, LSA) [04\/95–06\/17]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1847\" data-end=\"1922\"\u003e\n\u003cp data-start=\"1849\" data-end=\"1922\"\u003eSenator VP–VF (5.0L, 5.7L HSVV8, 6.0L LS2, 6.2L LS3, LSA) [03\/92–12\/16]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1923\" data-end=\"1975\"\u003e\n\u003cp data-start=\"1925\" data-end=\"1975\"\u003eStatesman VR–VS (5.0L, 5.7L HSVV8) [10\/94–09\/96]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1976\" data-end=\"2019\"\u003e\n\u003cp data-start=\"1978\" data-end=\"2019\"\u003eSV99 VT Series 2 5.7L LS1 [06\/99–09\/00]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2020\" data-end=\"2073\"\u003e\n\u003cp data-start=\"2022\" data-end=\"2073\"\u003eXU6 VT \u0026amp; VX (3.8L L67 Supercharged) [03\/98–10\/02]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2075\" data-end=\"2086\"\u003e\u003cstrong data-start=\"2075\" data-end=\"2084\"\u003eLotus\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"2087\" data-end=\"2162\"\u003e\n\u003cli data-start=\"2087\" data-end=\"2123\"\u003e\n\u003cp data-start=\"2089\" data-end=\"2123\"\u003eEvora 410 3.5L 2GR-FE [06\/16–on]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2124\" data-end=\"2162\"\u003e\n\u003cp data-start=\"2126\" data-end=\"2162\"\u003eEvora GT430 3.5L 2GR-FE [06\/17–on]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2164\" data-end=\"2247\"\u003e\u003cstrong data-start=\"2164\" data-end=\"2173\"\u003eNote:\u003c\/strong\u003e Suitable only for vehicles with AP Racing 4-Pot Calipers \u0026amp; 365mm discs.\u003c\/p\u003e","published_at":"2025-08-13T12:13:43+12:00","created_at":"2025-08-13T12:13:41+12:00","vendor":"RDA Brakes","type":"Brake Pads","tags":["Braking","Car Brand - HSV","Categories- Automotive"],"price":6900,"price_min":6900,"price_max":6900,"available":true,"price_varies":false,"compare_at_price":11100,"compare_at_price_min":11100,"compare_at_price_max":11100,"compare_at_price_varies":false,"variants":[{"id":46762642866420,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"NP-RDC2165","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"RDC2165 – RDA Phantom Ceramic Brake Pads – HSV \u0026 Lotus AP 4-Pot","public_title":null,"options":["Default Title"],"price":6900,"weight":0,"compare_at_price":11100,"inventory_quantity":0,"inventory_management":"shopify","inventory_policy":"continue","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/sesdirect.co.nz\/cdn\/shop\/files\/06290267-feb2-4bc2-8532-0203d719f3b31A6116830.jpg?v=1755047819"],"featured_image":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/06290267-feb2-4bc2-8532-0203d719f3b31A6116830.jpg?v=1755047819","options":["Title"],"media":[{"alt":"RDC2165 – RDA Phantom Ceramic Brake Pads – HSV \u0026 Lotus AP 4-Pot - SES Direct Ltd","id":39657688957172,"position":1,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/06290267-feb2-4bc2-8532-0203d719f3b31A6116830.jpg?v=1755047819"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/06290267-feb2-4bc2-8532-0203d719f3b31A6116830.jpg?v=1755047819","width":453}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp data-start=\"300\" data-end=\"703\"\u003eThe RDA Phantom Ceramic Brake Pad Set is engineered for high-performance vehicles equipped with AP Racing 4-pot calipers. These pads deliver exceptional stopping power, reduced dust, and quieter braking, making them ideal for HSV models and the Lotus Evora. With advanced ceramic fibre technology and FSR shims, they provide smooth, consistent braking even under extreme conditions.\u003c\/p\u003e\n\u003cp data-start=\"705\" data-end=\"720\"\u003e\u003cstrong data-start=\"705\" data-end=\"718\"\u003eFeatures:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"721\" data-end=\"1118\"\u003e\n\u003cli data-start=\"721\" data-end=\"788\"\u003e\n\u003cp data-start=\"723\" data-end=\"788\"\u003eFSR Shim (Fibre, Steel, Rubber) for vibration and noise control\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"789\" data-end=\"871\"\u003e\n\u003cp data-start=\"791\" data-end=\"871\"\u003e3rd Generation Ceramic Fibre Technology for consistent, fade-resistant braking\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"872\" data-end=\"915\"\u003e\n\u003cp data-start=\"874\" data-end=\"915\"\u003eLow dust composition for cleaner wheels\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"916\" data-end=\"966\"\u003e\n\u003cp data-start=\"918\" data-end=\"966\"\u003eEffective performance from cold start to 550°C\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"967\" data-end=\"1021\"\u003e\n\u003cp data-start=\"969\" data-end=\"1021\"\u003eHeavy metal \u0026amp; copper free for environmental safety\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1022\" data-end=\"1074\"\u003e\n\u003cp data-start=\"1024\" data-end=\"1074\"\u003eE11 R90 approved for European quality compliance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1075\" data-end=\"1118\"\u003e\n\u003cp data-start=\"1077\" data-end=\"1118\"\u003eWear sensors included where OE supplied\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1120\" data-end=\"1141\"\u003e\u003cstrong data-start=\"1120\" data-end=\"1139\"\u003eSpecifications:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1142\" data-end=\"1357\"\u003e\n\u003cli data-start=\"1142\" data-end=\"1198\"\u003e\n\u003cp data-start=\"1144\" data-end=\"1198\"\u003ePosition: Front\/Rear (varies by vehicle application)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1199\" data-end=\"1264\"\u003e\n\u003cp data-start=\"1201\" data-end=\"1264\"\u003eDimensions: Length 129.8mm x Height 81.4mm x Thickness 16.6mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1265\" data-end=\"1298\"\u003e\n\u003cp data-start=\"1267\" data-end=\"1298\"\u003eCaliper Type: AP Racing 4-Pot\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1299\" data-end=\"1333\"\u003e\n\u003cp data-start=\"1301\" data-end=\"1333\"\u003eWarranty: 18 Months \/ 30,000km\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1334\" data-end=\"1357\"\u003e\n\u003cp data-start=\"1336\" data-end=\"1357\"\u003eSet Contents: 1 Set\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1359\" data-end=\"1419\"\u003e\u003cstrong data-start=\"1359\" data-end=\"1417\"\u003eVehicle Fitment (AP Racing 4-Pot Caliper, 365mm Disc):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"1421\" data-end=\"1430\"\u003e\u003cstrong data-start=\"1421\" data-end=\"1428\"\u003eHSV\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1431\" data-end=\"2073\"\u003e\n\u003cli data-start=\"1431\" data-end=\"1500\"\u003e\n\u003cp data-start=\"1433\" data-end=\"1500\"\u003eAvalanche VY i 5.7L LS1 V8 [03\/04–09\/04] (Utility AWD, Wagon AWD)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1501\" data-end=\"1550\"\u003e\n\u003cp data-start=\"1503\" data-end=\"1550\"\u003eCaprice VR \u0026amp; VS 215i 5.7L HSVV8 [10\/94–09\/96]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1551\" data-end=\"1645\"\u003e\n\u003cp data-start=\"1553\" data-end=\"1645\"\u003eClubsport VN–VF (multiple variants, 5.0L, 5.7L LS1, 6.0L LS2, 6.2L LS3, LSA) [03\/89–08\/15]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1646\" data-end=\"1703\"\u003e\n\u003cp data-start=\"1648\" data-end=\"1703\"\u003eGrange VS, WH, WM, WN (5.7L \u0026amp; 6.2L LS3) [10\/96–12\/16]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1704\" data-end=\"1774\"\u003e\n\u003cp data-start=\"1706\" data-end=\"1774\"\u003eGTS VR–VF (5.7L HSVV8, 6.0L LS2, 6.2L LS3, 6.2L LSA) [05\/94–12\/16]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1775\" data-end=\"1846\"\u003e\n\u003cp data-start=\"1777\" data-end=\"1846\"\u003eMaloo VS–VF (5.0L, 5.7L LS1, 6.0L LS2, 6.2L LS3, LSA) [04\/95–06\/17]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1847\" data-end=\"1922\"\u003e\n\u003cp data-start=\"1849\" data-end=\"1922\"\u003eSenator VP–VF (5.0L, 5.7L HSVV8, 6.0L LS2, 6.2L LS3, LSA) [03\/92–12\/16]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1923\" data-end=\"1975\"\u003e\n\u003cp data-start=\"1925\" data-end=\"1975\"\u003eStatesman VR–VS (5.0L, 5.7L HSVV8) [10\/94–09\/96]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1976\" data-end=\"2019\"\u003e\n\u003cp data-start=\"1978\" data-end=\"2019\"\u003eSV99 VT Series 2 5.7L LS1 [06\/99–09\/00]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2020\" data-end=\"2073\"\u003e\n\u003cp data-start=\"2022\" data-end=\"2073\"\u003eXU6 VT \u0026amp; VX (3.8L L67 Supercharged) [03\/98–10\/02]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2075\" data-end=\"2086\"\u003e\u003cstrong data-start=\"2075\" data-end=\"2084\"\u003eLotus\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"2087\" data-end=\"2162\"\u003e\n\u003cli data-start=\"2087\" data-end=\"2123\"\u003e\n\u003cp data-start=\"2089\" data-end=\"2123\"\u003eEvora 410 3.5L 2GR-FE [06\/16–on]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2124\" data-end=\"2162\"\u003e\n\u003cp data-start=\"2126\" data-end=\"2162\"\u003eEvora GT430 3.5L 2GR-FE [06\/17–on]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2164\" data-end=\"2247\"\u003e\u003cstrong data-start=\"2164\" data-end=\"2173\"\u003eNote:\u003c\/strong\u003e Suitable only for vehicles with AP Racing 4-Pot Calipers \u0026amp; 365mm discs.\u003c\/p\u003e"}

RDC2165 – RDA Phantom Ceramic Brake Pads – HSV & Lotus AP 4-Pot

Product Description
Estimated Dispatch 1-2 Business Days
$69.00 $111.00
Maximum quantity available reached.

The RDA Phantom Ceramic Brake Pad Set is engineered for high-performance vehicles equipped with AP Racing 4-pot calipers. These pads deliver exceptional stopping power, reduced dust, and quieter braking, making them ideal for HSV models and the Lotus Evora. With advanced ceramic fibre technology and FSR shims, they provide smooth, consistent braking even under extreme conditions.

Features:

  • FSR Shim (Fibre, Steel, Rubber) for vibration and noise control

  • 3rd Generation Ceramic Fibre Technology for consistent, fade-resistant braking

  • Low dust composition for cleaner wheels

  • Effective performance from cold start to 550°C

  • Heavy metal & copper free for environmental safety

  • E11 R90 approved for European quality compliance

  • Wear sensors included where OE supplied

Specifications:

  • Position: Front/Rear (varies by vehicle application)

  • Dimensions: Length 129.8mm x Height 81.4mm x Thickness 16.6mm

  • Caliper Type: AP Racing 4-Pot

  • Warranty: 18 Months / 30,000km

  • Set Contents: 1 Set

Vehicle Fitment (AP Racing 4-Pot Caliper, 365mm Disc):

HSV

  • Avalanche VY i 5.7L LS1 V8 [03/04–09/04] (Utility AWD, Wagon AWD)

  • Caprice VR & VS 215i 5.7L HSVV8 [10/94–09/96]

  • Clubsport VN–VF (multiple variants, 5.0L, 5.7L LS1, 6.0L LS2, 6.2L LS3, LSA) [03/89–08/15]

  • Grange VS, WH, WM, WN (5.7L & 6.2L LS3) [10/96–12/16]

  • GTS VR–VF (5.7L HSVV8, 6.0L LS2, 6.2L LS3, 6.2L LSA) [05/94–12/16]

  • Maloo VS–VF (5.0L, 5.7L LS1, 6.0L LS2, 6.2L LS3, LSA) [04/95–06/17]

  • Senator VP–VF (5.0L, 5.7L HSVV8, 6.0L LS2, 6.2L LS3, LSA) [03/92–12/16]

  • Statesman VR–VS (5.0L, 5.7L HSVV8) [10/94–09/96]

  • SV99 VT Series 2 5.7L LS1 [06/99–09/00]

  • XU6 VT & VX (3.8L L67 Supercharged) [03/98–10/02]

Lotus

  • Evora 410 3.5L 2GR-FE [06/16–on]

  • Evora GT430 3.5L 2GR-FE [06/17–on]

Note: Suitable only for vehicles with AP Racing 4-Pot Calipers & 365mm discs.

Sku: NP-RDC2165
Vendor: RDA Brakes

Shipping Information

Flat Rate Shipping New Zealand Wide:

  • Urban Delivery: $7.95 for all orders under 30kg
  • Rural Delivery: $10.95 for all orders under 30kg
  • Heavy Items (over 30kg): $19.95 to any Mainstream Depot or non-rural address NZ-wide

We stock thousands of items in-house and utilize a network of suppliers across New Zealand to ensure quick access to a wide range of parts. Orders for in-stock items are typically dispatched on an overnight service nationwide. However, please allow an additional 1-2 days for large or oversized orders due to shipping constraints.

If you need any clarification on shipping times or availability, feel free to contact us!

Please note we do not take liability for the accuracy of photos as we go by part numbers not photos.

Operating Over the Holiday Period

SES Direct will be operating throughout the Christmas and New Year period on a skeleton crew, allowing us to continue processing orders and assisting customers during normal business days.

We are only fully closed on New Zealand Statutory Holidays.


⏰ Early Closures – Christmas Eve & New Year’s Eve

Due to early courier collections, we will be closing earlier than usual on:

  • Christmas Eve – 24 December

  • New Year’s Eve – 31 December

Orders placed after courier cut-off times on these days will be processed on the next working day.


📦 Order Processing & Dispatch

  • Orders are processed on working days only

  • Dispatch continues as normal on non-Stat Days

  • Operating on a skeleton crew may result in slightly longer processing times, particularly during peak days

We appreciate your patience during this busy period.


🏭 Supplier Holiday Closures

Some of our suppliers are closed or operating reduced hours over the holiday period, which may affect availability or lead times for certain items:

  • Briggs & Stratton – Closed until 5 January

  • Oregon – Closed until 5 January

  • Oleo-Mac – Closed until 5 January

  • Makita – Closed on Statutory Holidays only

Orders requiring stock from closed suppliers will be processed once suppliers reopen.


📞 Customer Support Hours

Our support hours remain:
Monday to Friday, 9am – 4pm
(excluding Statutory Holidays)

If we’re unable to respond immediately, please leave your details and we’ll get back to you as soon as possible.


🚚 Courier & Delivery Information

Couriers may experience higher volumes and minor delays during the Christmas period. Once orders have been dispatched, delivery timeframes are subject to courier networks.


Thank You 🎄

Thank you for your understanding and continued support. We wish you a safe and happy Christmas and New Year from the SES Direct team.

Our customer support hours remain Monday to Friday, 9am – 4pm (excluding Statutory Holidays). If we’re unable to respond immediately, please leave your details and we’ll get back to you as soon as possible.

Returns Policy

At SES Direct, our goal is to get your gear up and running as quickly as possible. If you've ordered the wrong part, we’re here to help and will do our best to sort things out for you.

Return Eligibility:

  • Our return policy is valid for 14 working days from the delivery date of your order. Unfortunately, if 14 working days have passed, we cannot offer a refund or exchange.
  • To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.
  • Please note we do not take liability for the accuracy of photos as we go by part numbers not photos. 

Return Process:

  • Before returning any item, please contact us to receive a return number, which must accompany your returned goods. This will be supplied via email.
  • Return shipping costs are the customer’s responsibility.
  • Electrical items are only credited at our discretion.
  • A restocking fee of 20% or $15.00 (whichever is greater) applies to common items we stock.
  • For ‘indent’ parts (special orders made just for you), a minimum 25% restocking fee applies.
  • Some specialist or ‘one-off’ items may not be eligible for return if they cannot be sent back to our suppliers.

Freight Credit:
We will only credit freight costs if we sent the incorrect part by mistake.

If you're unsure about a product or need clarification on our returns policy, please contact us before placing your order. We're happy to help! You can reach us at 0800 296 586.