{"id":9212275228916,"title":"Penrite Green 500,000 KM Coolant PMX 1 L","handle":"penrite-green-500-000-km-coolant-pmx-1-l","description":"\u003cp data-start=\"312\" data-end=\"669\"\u003ePenrite Green 500,000 KM Coolant Premix is a Type A, long-life, ready-to-use HYBRID (HOAT) anti-freeze\/anti-boil coolant suitable for modern petrol, diesel, LPG and hybrid engines. Formulated with a silicate-, phosphate- and amine-free inhibitor package, it provides exceptional protection against rust, corrosion, cavitation and cooling-system degradation.\u003c\/p\u003e\n\u003cp data-start=\"671\" data-end=\"955\"\u003eThis premixed formula contains 33% coolant blended with Penrite de-mineralised water and is safe to pour directly into the radiator—no dilution required. Suitable for passenger cars, 4WDs, motorcycles, heavy-duty commercial vehicles, agricultural machinery and construction equipment.\u003c\/p\u003e\n\u003chr data-start=\"957\" data-end=\"960\"\u003e\n\u003ch3 data-start=\"962\" data-end=\"984\"\u003e\u003cstrong data-start=\"966\" data-end=\"982\"\u003eKey Features\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul data-start=\"985\" data-end=\"1441\"\u003e\n\u003cli data-start=\"985\" data-end=\"1039\"\u003e\n\u003cp data-start=\"987\" data-end=\"1039\"\u003eLong-life coolant with protection up to 500,000 km\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1040\" data-end=\"1079\"\u003e\n\u003cp data-start=\"1042\" data-end=\"1079\"\u003eType A anti-freeze\/anti-boil premix\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1080\" data-end=\"1138\"\u003e\n\u003cp data-start=\"1082\" data-end=\"1138\"\u003eHOAT hybrid additive package for extended service life\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1139\" data-end=\"1179\"\u003e\n\u003cp data-start=\"1141\" data-end=\"1179\"\u003eSilicate-, phosphate- and amine-free\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1180\" data-end=\"1224\"\u003e\n\u003cp data-start=\"1182\" data-end=\"1224\"\u003eProtects aluminium and cast-iron engines\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1225\" data-end=\"1284\"\u003e\n\u003cp data-start=\"1227\" data-end=\"1284\"\u003eSafe for radiators, hoses, seals and plastic components\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1285\" data-end=\"1354\"\u003e\n\u003cp data-start=\"1287\" data-end=\"1354\"\u003eIdeal for vehicles originally using green, blue or yellow coolant\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1355\" data-end=\"1392\"\u003e\n\u003cp data-start=\"1357\" data-end=\"1392\"\u003eReady to use – no mixing required\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1393\" data-end=\"1441\"\u003e\n\u003cp data-start=\"1395\" data-end=\"1441\"\u003eWarranty: No warranty supplied by manufacturer\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1443\" data-end=\"1446\"\u003e\n\u003ch3 data-start=\"1448\" data-end=\"1472\"\u003e\u003cstrong data-start=\"1452\" data-end=\"1470\"\u003eSpecifications\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul data-start=\"1473\" data-end=\"1895\"\u003e\n\u003cli data-start=\"1473\" data-end=\"1518\"\u003e\n\u003cp data-start=\"1475\" data-end=\"1518\"\u003eSupplier Part No.: \u003cstrong data-start=\"1494\" data-end=\"1516\"\u003eCOOL500GREENPMX001\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1519\" data-end=\"1569\"\u003e\n\u003cp data-start=\"1521\" data-end=\"1569\"\u003eType: Green Coolant Premix (33% concentration)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1570\" data-end=\"1588\"\u003e\n\u003cp data-start=\"1572\" data-end=\"1588\"\u003eBrand: Penrite\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1589\" data-end=\"1607\"\u003e\n\u003cp data-start=\"1591\" data-end=\"1607\"\u003ePack Size: 1 L\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1608\" data-end=\"1656\"\u003e\n\u003cp data-start=\"1610\" data-end=\"1656\"\u003eClassification: Type A anti-freeze\/anti-boil\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1657\" data-end=\"1683\"\u003e\n\u003cp data-start=\"1659\" data-end=\"1683\"\u003eFreezing Point: –18 °C\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1684\" data-end=\"1710\"\u003e\n\u003cp data-start=\"1686\" data-end=\"1710\"\u003eBoiling Point: +104 °C\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1711\" data-end=\"1769\"\u003e\n\u003cp data-start=\"1713\" data-end=\"1769\"\u003eBase Technology: HOAT (Hybrid Organic Acid Technology)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1770\" data-end=\"1825\"\u003e\n\u003cp data-start=\"1772\" data-end=\"1825\"\u003eConcentration: 33% premix with de-mineralised water\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1826\" data-end=\"1895\"\u003e\n\u003cp data-start=\"1828\" data-end=\"1895\"\u003eSuitable For: Petrol, diesel, LPG, hybrid, and industrial engines\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1897\" data-end=\"1900\"\u003e\n\u003ch3 data-start=\"1902\" data-end=\"1933\"\u003e\u003cstrong data-start=\"1906\" data-end=\"1931\"\u003eApplication \/ Fitment\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"1934\" data-end=\"1949\"\u003eSuitable for:\u003c\/p\u003e\n\u003cul data-start=\"1950\" data-end=\"2285\"\u003e\n\u003cli data-start=\"1950\" data-end=\"1968\"\u003e\n\u003cp data-start=\"1952\" data-end=\"1968\"\u003ePassenger cars\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1969\" data-end=\"1986\"\u003e\n\u003cp data-start=\"1971\" data-end=\"1986\"\u003e4WDs and SUVs\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1987\" data-end=\"2002\"\u003e\n\u003cp data-start=\"1989\" data-end=\"2002\"\u003eMotorcycles\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2003\" data-end=\"2047\"\u003e\n\u003cp data-start=\"2005\" data-end=\"2047\"\u003eLight and heavy-duty commercial vehicles\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2048\" data-end=\"2091\"\u003e\n\u003cp data-start=\"2050\" data-end=\"2091\"\u003eAgricultural and construction machinery\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2092\" data-end=\"2134\"\u003e\n\u003cp data-start=\"2094\" data-end=\"2134\"\u003eVehicles requiring Type A HOAT coolant\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2135\" data-end=\"2199\"\u003e\n\u003cp data-start=\"2137\" data-end=\"2199\"\u003eEngines requiring green, blue or yellow coolant formulations\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2200\" data-end=\"2243\"\u003e\n\u003cp data-start=\"2202\" data-end=\"2243\"\u003eAluminium and cast-iron cooling systems\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2244\" data-end=\"2285\"\u003e\n\u003cp data-start=\"2246\" data-end=\"2285\"\u003eExtreme hot or cold climate operation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2287\" data-end=\"2383\"\u003eThis coolant is ideal for complete refills, top-ups, and mixing with compatible Type A coolants.\u003c\/p\u003e\n\u003chr data-start=\"2385\" data-end=\"2388\"\u003e\n\u003ch3 data-start=\"2390\" data-end=\"2417\"\u003e\u003cstrong data-start=\"2394\" data-end=\"2415\"\u003eService Intervals\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul data-start=\"2418\" data-end=\"2559\"\u003e\n\u003cli data-start=\"2418\" data-end=\"2475\"\u003e\n\u003cp data-start=\"2420\" data-end=\"2475\"\u003ePassenger Cars, 4WD, Light Commercial: \u003cstrong data-start=\"2459\" data-end=\"2473\"\u003e500,000 km\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2476\" data-end=\"2517\"\u003e\n\u003cp data-start=\"2478\" data-end=\"2517\"\u003eHeavy Duty On-Highway: \u003cstrong data-start=\"2501\" data-end=\"2515\"\u003e500,000 km\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2518\" data-end=\"2559\"\u003e\n\u003cp data-start=\"2520\" data-end=\"2559\"\u003eHeavy Duty Off-Highway: \u003cstrong data-start=\"2544\" data-end=\"2559\"\u003e5,000 hours\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","published_at":"2025-11-14T12:54:17+13:00","created_at":"2025-11-14T12:54:16+13:00","vendor":"Penrite","type":"Lubricant","tags":["Automotive - Filters \u0026 Fluids","Categories- Automotive"],"price":2300,"price_min":2300,"price_max":2300,"available":true,"price_varies":false,"compare_at_price":2300,"compare_at_price_min":2300,"compare_at_price_max":2300,"compare_at_price_varies":false,"variants":[{"id":47178238066932,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"NP-COOL500GREENPMX001","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Penrite Green 500,000 KM Coolant PMX 1 L","public_title":null,"options":["Default Title"],"price":2300,"weight":0,"compare_at_price":2300,"inventory_quantity":0,"inventory_management":"shopify","inventory_policy":"continue","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/sesdirect.co.nz\/cdn\/shop\/files\/COOL500GREENPMX001.png?v=1763080695"],"featured_image":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/COOL500GREENPMX001.png?v=1763080695","options":["Title"],"media":[{"alt":null,"id":40621203423476,"position":1,"preview_image":{"aspect_ratio":0.582,"height":2000,"width":1164,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/COOL500GREENPMX001.png?v=1763080695"},"aspect_ratio":0.582,"height":2000,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/COOL500GREENPMX001.png?v=1763080695","width":1164}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp data-start=\"312\" data-end=\"669\"\u003ePenrite Green 500,000 KM Coolant Premix is a Type A, long-life, ready-to-use HYBRID (HOAT) anti-freeze\/anti-boil coolant suitable for modern petrol, diesel, LPG and hybrid engines. Formulated with a silicate-, phosphate- and amine-free inhibitor package, it provides exceptional protection against rust, corrosion, cavitation and cooling-system degradation.\u003c\/p\u003e\n\u003cp data-start=\"671\" data-end=\"955\"\u003eThis premixed formula contains 33% coolant blended with Penrite de-mineralised water and is safe to pour directly into the radiator—no dilution required. Suitable for passenger cars, 4WDs, motorcycles, heavy-duty commercial vehicles, agricultural machinery and construction equipment.\u003c\/p\u003e\n\u003chr data-start=\"957\" data-end=\"960\"\u003e\n\u003ch3 data-start=\"962\" data-end=\"984\"\u003e\u003cstrong data-start=\"966\" data-end=\"982\"\u003eKey Features\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul data-start=\"985\" data-end=\"1441\"\u003e\n\u003cli data-start=\"985\" data-end=\"1039\"\u003e\n\u003cp data-start=\"987\" data-end=\"1039\"\u003eLong-life coolant with protection up to 500,000 km\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1040\" data-end=\"1079\"\u003e\n\u003cp data-start=\"1042\" data-end=\"1079\"\u003eType A anti-freeze\/anti-boil premix\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1080\" data-end=\"1138\"\u003e\n\u003cp data-start=\"1082\" data-end=\"1138\"\u003eHOAT hybrid additive package for extended service life\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1139\" data-end=\"1179\"\u003e\n\u003cp data-start=\"1141\" data-end=\"1179\"\u003eSilicate-, phosphate- and amine-free\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1180\" data-end=\"1224\"\u003e\n\u003cp data-start=\"1182\" data-end=\"1224\"\u003eProtects aluminium and cast-iron engines\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1225\" data-end=\"1284\"\u003e\n\u003cp data-start=\"1227\" data-end=\"1284\"\u003eSafe for radiators, hoses, seals and plastic components\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1285\" data-end=\"1354\"\u003e\n\u003cp data-start=\"1287\" data-end=\"1354\"\u003eIdeal for vehicles originally using green, blue or yellow coolant\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1355\" data-end=\"1392\"\u003e\n\u003cp data-start=\"1357\" data-end=\"1392\"\u003eReady to use – no mixing required\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1393\" data-end=\"1441\"\u003e\n\u003cp data-start=\"1395\" data-end=\"1441\"\u003eWarranty: No warranty supplied by manufacturer\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1443\" data-end=\"1446\"\u003e\n\u003ch3 data-start=\"1448\" data-end=\"1472\"\u003e\u003cstrong data-start=\"1452\" data-end=\"1470\"\u003eSpecifications\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul data-start=\"1473\" data-end=\"1895\"\u003e\n\u003cli data-start=\"1473\" data-end=\"1518\"\u003e\n\u003cp data-start=\"1475\" data-end=\"1518\"\u003eSupplier Part No.: \u003cstrong data-start=\"1494\" data-end=\"1516\"\u003eCOOL500GREENPMX001\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1519\" data-end=\"1569\"\u003e\n\u003cp data-start=\"1521\" data-end=\"1569\"\u003eType: Green Coolant Premix (33% concentration)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1570\" data-end=\"1588\"\u003e\n\u003cp data-start=\"1572\" data-end=\"1588\"\u003eBrand: Penrite\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1589\" data-end=\"1607\"\u003e\n\u003cp data-start=\"1591\" data-end=\"1607\"\u003ePack Size: 1 L\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1608\" data-end=\"1656\"\u003e\n\u003cp data-start=\"1610\" data-end=\"1656\"\u003eClassification: Type A anti-freeze\/anti-boil\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1657\" data-end=\"1683\"\u003e\n\u003cp data-start=\"1659\" data-end=\"1683\"\u003eFreezing Point: –18 °C\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1684\" data-end=\"1710\"\u003e\n\u003cp data-start=\"1686\" data-end=\"1710\"\u003eBoiling Point: +104 °C\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1711\" data-end=\"1769\"\u003e\n\u003cp data-start=\"1713\" data-end=\"1769\"\u003eBase Technology: HOAT (Hybrid Organic Acid Technology)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1770\" data-end=\"1825\"\u003e\n\u003cp data-start=\"1772\" data-end=\"1825\"\u003eConcentration: 33% premix with de-mineralised water\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1826\" data-end=\"1895\"\u003e\n\u003cp data-start=\"1828\" data-end=\"1895\"\u003eSuitable For: Petrol, diesel, LPG, hybrid, and industrial engines\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1897\" data-end=\"1900\"\u003e\n\u003ch3 data-start=\"1902\" data-end=\"1933\"\u003e\u003cstrong data-start=\"1906\" data-end=\"1931\"\u003eApplication \/ Fitment\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"1934\" data-end=\"1949\"\u003eSuitable for:\u003c\/p\u003e\n\u003cul data-start=\"1950\" data-end=\"2285\"\u003e\n\u003cli data-start=\"1950\" data-end=\"1968\"\u003e\n\u003cp data-start=\"1952\" data-end=\"1968\"\u003ePassenger cars\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1969\" data-end=\"1986\"\u003e\n\u003cp data-start=\"1971\" data-end=\"1986\"\u003e4WDs and SUVs\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1987\" data-end=\"2002\"\u003e\n\u003cp data-start=\"1989\" data-end=\"2002\"\u003eMotorcycles\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2003\" data-end=\"2047\"\u003e\n\u003cp data-start=\"2005\" data-end=\"2047\"\u003eLight and heavy-duty commercial vehicles\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2048\" data-end=\"2091\"\u003e\n\u003cp data-start=\"2050\" data-end=\"2091\"\u003eAgricultural and construction machinery\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2092\" data-end=\"2134\"\u003e\n\u003cp data-start=\"2094\" data-end=\"2134\"\u003eVehicles requiring Type A HOAT coolant\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2135\" data-end=\"2199\"\u003e\n\u003cp data-start=\"2137\" data-end=\"2199\"\u003eEngines requiring green, blue or yellow coolant formulations\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2200\" data-end=\"2243\"\u003e\n\u003cp data-start=\"2202\" data-end=\"2243\"\u003eAluminium and cast-iron cooling systems\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2244\" data-end=\"2285\"\u003e\n\u003cp data-start=\"2246\" data-end=\"2285\"\u003eExtreme hot or cold climate operation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2287\" data-end=\"2383\"\u003eThis coolant is ideal for complete refills, top-ups, and mixing with compatible Type A coolants.\u003c\/p\u003e\n\u003chr data-start=\"2385\" data-end=\"2388\"\u003e\n\u003ch3 data-start=\"2390\" data-end=\"2417\"\u003e\u003cstrong data-start=\"2394\" data-end=\"2415\"\u003eService Intervals\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul data-start=\"2418\" data-end=\"2559\"\u003e\n\u003cli data-start=\"2418\" data-end=\"2475\"\u003e\n\u003cp data-start=\"2420\" data-end=\"2475\"\u003ePassenger Cars, 4WD, Light Commercial: \u003cstrong data-start=\"2459\" data-end=\"2473\"\u003e500,000 km\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2476\" data-end=\"2517\"\u003e\n\u003cp data-start=\"2478\" data-end=\"2517\"\u003eHeavy Duty On-Highway: \u003cstrong data-start=\"2501\" data-end=\"2515\"\u003e500,000 km\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2518\" data-end=\"2559\"\u003e\n\u003cp data-start=\"2520\" data-end=\"2559\"\u003eHeavy Duty Off-Highway: \u003cstrong data-start=\"2544\" data-end=\"2559\"\u003e5,000 hours\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e"}
Penrite Green 500,000 KM Coolant PMX 1 L
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Shipping Information
Flat Rate Shipping New Zealand Wide:
- Urban Delivery: $7.95 for all orders under 30kg
- Rural Delivery: $10.95 for all orders under 30kg
- Heavy Items (over 30kg): $19.95 to any Mainstream Depot or non-rural address NZ-wide
We stock thousands of items in-house and utilize a network of suppliers across New Zealand to ensure quick access to a wide range of parts. Orders for in-stock items are typically dispatched on an overnight service nationwide. However, please allow an additional 1-2 days for large or oversized orders due to shipping constraints.
If you need any clarification on shipping times or availability, feel free to contact us!
Please note we do not take liability for the accuracy of photos as we go by part numbers not photos.
Operating Over the Holiday Period
SES Direct will be operating throughout the Christmas and New Year period on a skeleton crew, allowing us to continue processing orders and assisting customers during normal business days.
We are only fully closed on New Zealand Statutory Holidays.
⏰ Early Closures – Christmas Eve & New Year’s Eve
Due to early courier collections, we will be closing earlier than usual on:
-
Christmas Eve – 24 December
-
New Year’s Eve – 31 December
Orders placed after courier cut-off times on these days will be processed on the next working day.
📦 Order Processing & Dispatch
-
Orders are processed on working days only
-
Dispatch continues as normal on non-Stat Days
-
Operating on a skeleton crew may result in slightly longer processing times, particularly during peak days
We appreciate your patience during this busy period.
🏭 Supplier Holiday Closures
Some of our suppliers are closed or operating reduced hours over the holiday period, which may affect availability or lead times for certain items:
-
Briggs & Stratton – Closed until 5 January
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Oregon – Closed until 5 January
-
Oleo-Mac – Closed until 5 January
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Makita – Closed on Statutory Holidays only
Orders requiring stock from closed suppliers will be processed once suppliers reopen.
📞 Customer Support Hours
Our support hours remain:
Monday to Friday, 9am – 4pm
(excluding Statutory Holidays)
If we’re unable to respond immediately, please leave your details and we’ll get back to you as soon as possible.
🚚 Courier & Delivery Information
Couriers may experience higher volumes and minor delays during the Christmas period. Once orders have been dispatched, delivery timeframes are subject to courier networks.
Thank You 🎄
Thank you for your understanding and continued support. We wish you a safe and happy Christmas and New Year from the SES Direct team.
Our customer support hours remain Monday to Friday, 9am – 4pm (excluding Statutory Holidays). If we’re unable to respond immediately, please leave your details and we’ll get back to you as soon as possible.
Returns Policy
At SES Direct, our goal is to get your gear up and running as quickly as possible. If you've ordered the wrong part, we’re here to help and will do our best to sort things out for you.
Return Eligibility:
- Our return policy is valid for 14 working days from the delivery date of your order. Unfortunately, if 14 working days have passed, we cannot offer a refund or exchange.
- To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.
- Please note we do not take liability for the accuracy of photos as we go by part numbers not photos.
Return Process:
- Before returning any item, please contact us to receive a return number, which must accompany your returned goods. This will be supplied via email.
- Return shipping costs are the customer’s responsibility.
- Electrical items are only credited at our discretion.
- A restocking fee of 20% or $15.00 (whichever is greater) applies to common items we stock.
- For ‘indent’ parts (special orders made just for you), a minimum 25% restocking fee applies.
- Some specialist or ‘one-off’ items may not be eligible for return if they cannot be sent back to our suppliers.
Freight Credit:
We will only credit freight costs if we sent the incorrect part by mistake.
If you're unsure about a product or need clarification on our returns policy, please contact us before placing your order. We're happy to help! You can reach us at 0800 296 586.
