{"id":9096614904052,"title":"OEX FPE-429 Fuel Pump – BMW 3 Series E21, E30, E36, E46 \u0026 M3 Replacement Pump","handle":"oex-fpe-429-fuel-pump","description":"\u003cp\u003eThe OEX FPE-429 is an internal in-tank electric fuel pump designed for a wide range of classic and modern BMW 3 Series and M3 platforms. It offers quiet operation, reliable fuel pressure and improved fuel delivery across multi-fuel blends. Ideal as an OEM-style replacement for models using blue-flange pump modules.\u003c\/p\u003e\n\n\u003ch4\u003eKey Features\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cp\u003eSilent in-tank EFI design with cooler operating temperatures\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eReduced risk of vapour lock and fuel starvation\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eImproved fuel delivery for consistent performance\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eStable pressure across various fuel blends\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eAccurate fuel gauge readings\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eEnhanced contaminant filtration\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eTwo-year warranty\u003c\/p\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003eSpecifications\u003c\/h4\u003e\n\u003cp\u003e\nPart No.: FPE-429\u003cbr\u003e\nBrand: OEX\u003cbr\u003e\nType: Electric Fuel Pump\u003cbr\u003e\nFuel Pump Type: Internal\u003cbr\u003e\nWeight: 0.5kg\u003cbr\u003e\nWarranty: Two Years\n\u003c\/p\u003e\n\n\u003ch4\u003eFull Vehicle Fitment List\u003c\/h4\u003e\n\n\u003ch4\u003e\u003cstrong\u003eBMW\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cp\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E21 318i 1.8L M10 B18 77kW Sedan [11\/79–08\/82] – Suits modules with blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E30 318is 1.8L M42 B18 100kW Sedan [09\/89–08\/91] – Module assembly: blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 316i 1.6L M43 B16 75kW Hatchback [01\/94–08\/00] – Suits modules with blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 316i 1.6L M43 B16 75kW Sedan [09\/93–05\/98] – Module assembly: blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 316i 1.6L M43 B16 75kW Wagon [03\/97–05\/99] – Module assembly: blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 316i 1.9L M43 B19 77kW Hatchback [01\/99–08\/00]\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 318i 1.8L M40 B18 83kW Sedan [09\/90–08\/93] – With blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 318i 1.8L M43 B18 85kW Convertible [03\/94–11\/99] – Module assembly: blue flange (from 01\/95)\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 318i 1.8L M43 B18 85kW Sedan [09\/93–11\/98] – With blue flange (from 01\/95)\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 318i 1.8L M43 B18 85kW Wagon [09\/95–04\/99] – Module assembly: blue flange (from 01\/95)\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 318is 1.8L M42 B18 103kW Coupe [01\/92–12\/95] – Module assembly: blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 318is 1.8L M42 B18 103kW Sedan [09\/93–12\/95] – Module assembly: blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 318is 1.9L M44 B19 103kW Coupe [09\/95–04\/99] – Module assembly: blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 318is 1.9L M44 B19 103kW Sedan [01\/96–05\/98] – Module assembly: blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 318ti 1.9L M44 B19 103kW Hatchback [01\/96–08\/99]\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 320i 2.0L M50\/M52 110kW Coupe [12\/91–11\/98] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 320i 2.0L M50\/M52 110kW Sedan [01\/91–02\/98] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 320i 2.0L M50\/M52 110kW Convertible [12\/93–11\/99] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 320i 2.0L M52 110kW Wagon [01\/95–04\/99] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 323i 2.5L M52 B25 125kW Convertible [05\/95–11\/99] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 323i 2.5L M52 B25 125kW Sedan [05\/95–11\/98] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 328i 2.8L M52 B28 142kW Convertible [01\/95–11\/99]\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 328i 2.8L M52 B28 142kW Coupe [01\/95–04\/99] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 328i 2.8L M52 B28 142kW Sedan [01\/95–04\/98] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 328i 2.8L M52 B28 142kW Wagon [02\/95–04\/99] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 M3 3.0L S50 B30 210kW Coupe [11\/92–07\/95]\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 M3 3.2L S50 B32 236kW Convertible [03\/96–09\/99]\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 M3 3.2L S50 B32 236kW Coupe [10\/95–11\/98] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 M3 3.2L S50 B32 236kW Sedan [10\/95–01\/98] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E46 318i 1.9L M43 B19 87kW Sedan [12\/97–09\/01] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E46 318i 1.9L M43 B19 87kW Wagon [10\/99–09\/01] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E46 328Ci 2.8L M52 B28 142kW Coupe [12\/98–05\/00] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E46 328i 2.8L M52 B28 142kW Sedan [02\/98–06\/00] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E46 328i 2.8L M52 B28 142kW Wagon [06\/99–05\/00] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E46 328i 2.8L M52 B28 Convertible\/Hatchback [01\/98–12\/00] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E46 M3 3.2L S54 B32 252kW Coupe [07\/00–05\/06] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series F30\/F80 M3 3.0L S55 B30 317kW Sedan [03\/14–10\/18]\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series F30\/F80 M3 Competition 3.0L S55 B30 331kW Sedan [03\/16–10\/18]\n\u003c\/p\u003e\n","published_at":"2025-07-28T13:28:00+12:00","created_at":"2025-07-28T13:27:59+12:00","vendor":"OEX","type":"Fuel Pump","tags":["Automotive - Fuel \u0026 Exhaust","Car Brand - BMW","Categories- Automotive"],"price":27800,"price_min":27800,"price_max":27800,"available":true,"price_varies":false,"compare_at_price":55100,"compare_at_price_min":55100,"compare_at_price_max":55100,"compare_at_price_varies":false,"variants":[{"id":46714932789492,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"NP-FPE-429","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"OEX FPE-429 Fuel Pump – BMW 3 Series E21, E30, E36, E46 \u0026 M3 Replacement Pump","public_title":null,"options":["Default Title"],"price":27800,"weight":0,"compare_at_price":55100,"inventory_quantity":0,"inventory_management":"shopify","inventory_policy":"continue","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/sesdirect.co.nz\/cdn\/shop\/files\/70583071-214c-4dab-bb99-a5567e6392b31A1118150.jpg?v=1762998120","\/\/sesdirect.co.nz\/cdn\/shop\/files\/1a60bccc-3a1a-43e5-a3e8-dec90f758acd1A1118150_1.jpg?v=1762998125"],"featured_image":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/70583071-214c-4dab-bb99-a5567e6392b31A1118150.jpg?v=1762998120","options":["Title"],"media":[{"alt":null,"id":40591536718068,"position":1,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/70583071-214c-4dab-bb99-a5567e6392b31A1118150.jpg?v=1762998120"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/70583071-214c-4dab-bb99-a5567e6392b31A1118150.jpg?v=1762998120","width":453},{"alt":null,"id":40591539011828,"position":2,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/1a60bccc-3a1a-43e5-a3e8-dec90f758acd1A1118150_1.jpg?v=1762998125"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/1a60bccc-3a1a-43e5-a3e8-dec90f758acd1A1118150_1.jpg?v=1762998125","width":453}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp\u003eThe OEX FPE-429 is an internal in-tank electric fuel pump designed for a wide range of classic and modern BMW 3 Series and M3 platforms. It offers quiet operation, reliable fuel pressure and improved fuel delivery across multi-fuel blends. Ideal as an OEM-style replacement for models using blue-flange pump modules.\u003c\/p\u003e\n\n\u003ch4\u003eKey Features\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cp\u003eSilent in-tank EFI design with cooler operating temperatures\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eReduced risk of vapour lock and fuel starvation\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eImproved fuel delivery for consistent performance\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eStable pressure across various fuel blends\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eAccurate fuel gauge readings\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eEnhanced contaminant filtration\u003c\/p\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cp\u003eTwo-year warranty\u003c\/p\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch4\u003eSpecifications\u003c\/h4\u003e\n\u003cp\u003e\nPart No.: FPE-429\u003cbr\u003e\nBrand: OEX\u003cbr\u003e\nType: Electric Fuel Pump\u003cbr\u003e\nFuel Pump Type: Internal\u003cbr\u003e\nWeight: 0.5kg\u003cbr\u003e\nWarranty: Two Years\n\u003c\/p\u003e\n\n\u003ch4\u003eFull Vehicle Fitment List\u003c\/h4\u003e\n\n\u003ch4\u003e\u003cstrong\u003eBMW\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cp\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E21 318i 1.8L M10 B18 77kW Sedan [11\/79–08\/82] – Suits modules with blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E30 318is 1.8L M42 B18 100kW Sedan [09\/89–08\/91] – Module assembly: blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 316i 1.6L M43 B16 75kW Hatchback [01\/94–08\/00] – Suits modules with blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 316i 1.6L M43 B16 75kW Sedan [09\/93–05\/98] – Module assembly: blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 316i 1.6L M43 B16 75kW Wagon [03\/97–05\/99] – Module assembly: blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 316i 1.9L M43 B19 77kW Hatchback [01\/99–08\/00]\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 318i 1.8L M40 B18 83kW Sedan [09\/90–08\/93] – With blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 318i 1.8L M43 B18 85kW Convertible [03\/94–11\/99] – Module assembly: blue flange (from 01\/95)\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 318i 1.8L M43 B18 85kW Sedan [09\/93–11\/98] – With blue flange (from 01\/95)\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 318i 1.8L M43 B18 85kW Wagon [09\/95–04\/99] – Module assembly: blue flange (from 01\/95)\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 318is 1.8L M42 B18 103kW Coupe [01\/92–12\/95] – Module assembly: blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 318is 1.8L M42 B18 103kW Sedan [09\/93–12\/95] – Module assembly: blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 318is 1.9L M44 B19 103kW Coupe [09\/95–04\/99] – Module assembly: blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 318is 1.9L M44 B19 103kW Sedan [01\/96–05\/98] – Module assembly: blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 318ti 1.9L M44 B19 103kW Hatchback [01\/96–08\/99]\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 320i 2.0L M50\/M52 110kW Coupe [12\/91–11\/98] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 320i 2.0L M50\/M52 110kW Sedan [01\/91–02\/98] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 320i 2.0L M50\/M52 110kW Convertible [12\/93–11\/99] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 320i 2.0L M52 110kW Wagon [01\/95–04\/99] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 323i 2.5L M52 B25 125kW Convertible [05\/95–11\/99] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 323i 2.5L M52 B25 125kW Sedan [05\/95–11\/98] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 328i 2.8L M52 B28 142kW Convertible [01\/95–11\/99]\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 328i 2.8L M52 B28 142kW Coupe [01\/95–04\/99] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 328i 2.8L M52 B28 142kW Sedan [01\/95–04\/98] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 328i 2.8L M52 B28 142kW Wagon [02\/95–04\/99] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 M3 3.0L S50 B30 210kW Coupe [11\/92–07\/95]\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 M3 3.2L S50 B32 236kW Convertible [03\/96–09\/99]\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 M3 3.2L S50 B32 236kW Coupe [10\/95–11\/98] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E36 M3 3.2L S50 B32 236kW Sedan [10\/95–01\/98] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E46 318i 1.9L M43 B19 87kW Sedan [12\/97–09\/01] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E46 318i 1.9L M43 B19 87kW Wagon [10\/99–09\/01] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E46 328Ci 2.8L M52 B28 142kW Coupe [12\/98–05\/00] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E46 328i 2.8L M52 B28 142kW Sedan [02\/98–06\/00] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E46 328i 2.8L M52 B28 142kW Wagon [06\/99–05\/00] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E46 328i 2.8L M52 B28 Convertible\/Hatchback [01\/98–12\/00] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series E46 M3 3.2L S54 B32 252kW Coupe [07\/00–05\/06] – Blue flange\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series F30\/F80 M3 3.0L S55 B30 317kW Sedan [03\/14–10\/18]\u003cbr\u003e\n\u003cstrong\u003eBMW\u003c\/strong\u003e 3 Series F30\/F80 M3 Competition 3.0L S55 B30 331kW Sedan [03\/16–10\/18]\n\u003c\/p\u003e\n"}
OEX FPE-429 Fuel Pump – BMW 3 Series E21, E30, E36, E46 & M3 Replacement Pump
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Shipping Information
Flat Rate Shipping New Zealand Wide:
- Urban Delivery: $7.95 for all orders under 30kg
- Rural Delivery: $10.95 for all orders under 30kg
- Heavy Items (over 30kg): $19.95 to any Mainstream Depot or non-rural address NZ-wide
We stock thousands of items in-house and utilize a network of suppliers across New Zealand to ensure quick access to a wide range of parts. Orders for in-stock items are typically dispatched on an overnight service nationwide. However, please allow an additional 1-2 days for large or oversized orders due to shipping constraints.
If you need any clarification on shipping times or availability, feel free to contact us!
Please note we do not take liability for the accuracy of photos as we go by part numbers not photos.
Operating Over the Holiday Period
SES Direct will be operating throughout the Christmas and New Year period on a skeleton crew, allowing us to continue processing orders and assisting customers during normal business days.
We are only fully closed on New Zealand Statutory Holidays.
⏰ Early Closures – Christmas Eve & New Year’s Eve
Due to early courier collections, we will be closing earlier than usual on:
-
Christmas Eve – 24 December
-
New Year’s Eve – 31 December
Orders placed after courier cut-off times on these days will be processed on the next working day.
📦 Order Processing & Dispatch
-
Orders are processed on working days only
-
Dispatch continues as normal on non-Stat Days
-
Operating on a skeleton crew may result in slightly longer processing times, particularly during peak days
We appreciate your patience during this busy period.
🏭 Supplier Holiday Closures
Some of our suppliers are closed or operating reduced hours over the holiday period, which may affect availability or lead times for certain items:
-
Briggs & Stratton – Closed until 5 January
-
Oregon – Closed until 5 January
-
Oleo-Mac – Closed until 5 January
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Makita – Closed on Statutory Holidays only
Orders requiring stock from closed suppliers will be processed once suppliers reopen.
📞 Customer Support Hours
Our support hours remain:
Monday to Friday, 9am – 4pm
(excluding Statutory Holidays)
If we’re unable to respond immediately, please leave your details and we’ll get back to you as soon as possible.
🚚 Courier & Delivery Information
Couriers may experience higher volumes and minor delays during the Christmas period. Once orders have been dispatched, delivery timeframes are subject to courier networks.
Thank You 🎄
Thank you for your understanding and continued support. We wish you a safe and happy Christmas and New Year from the SES Direct team.
Our customer support hours remain Monday to Friday, 9am – 4pm (excluding Statutory Holidays). If we’re unable to respond immediately, please leave your details and we’ll get back to you as soon as possible.
Returns Policy
At SES Direct, our goal is to get your gear up and running as quickly as possible. If you've ordered the wrong part, we’re here to help and will do our best to sort things out for you.
Return Eligibility:
- Our return policy is valid for 14 working days from the delivery date of your order. Unfortunately, if 14 working days have passed, we cannot offer a refund or exchange.
- To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.
- Please note we do not take liability for the accuracy of photos as we go by part numbers not photos.
Return Process:
- Before returning any item, please contact us to receive a return number, which must accompany your returned goods. This will be supplied via email.
- Return shipping costs are the customer’s responsibility.
- Electrical items are only credited at our discretion.
- A restocking fee of 20% or $15.00 (whichever is greater) applies to common items we stock.
- For ‘indent’ parts (special orders made just for you), a minimum 25% restocking fee applies.
- Some specialist or ‘one-off’ items may not be eligible for return if they cannot be sent back to our suppliers.
Freight Credit:
We will only credit freight costs if we sent the incorrect part by mistake.
If you're unsure about a product or need clarification on our returns policy, please contact us before placing your order. We're happy to help! You can reach us at 0800 296 586.
