{"id":9096584921332,"title":"OEX DXS4042 Starter Motor – 12V 1.6kW 10T CCW, Denso Style","handle":"oex-dxs4042-starter-motor-12v-1-6kw-10t-ccw-denso-style","description":"\u003cp data-start=\"207\" data-end=\"631\"\u003eThe OEX DXS4042 is a premium quality, brand new starter motor designed for Subaru BRZ and Toyota 86\/GT86 models. Engineered with Denso style reliability, this 12V starter features a powerful 1.6kW output, 10-tooth pinion, and counter-clockwise rotation—ideal for automatic applications. Built to handle NZ driving conditions and backed by OEX’s robust warranty, the DXS4042 delivers consistent, reliable starting every time.\u003c\/p\u003e\n\u003ch3 data-start=\"633\" data-end=\"646\"\u003eFeatures:\u003c\/h3\u003e\n\u003cul data-start=\"647\" data-end=\"1021\"\u003e\n\u003cli data-start=\"647\" data-end=\"688\"\u003e\n\u003cp data-start=\"649\" data-end=\"688\"\u003eBrand new (not exchange\/remanufactured)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"689\" data-end=\"734\"\u003e\n\u003cp data-start=\"691\" data-end=\"734\"\u003eDenso style 12V starter motor, 1.6kW output\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"735\" data-end=\"786\"\u003e\n\u003cp data-start=\"737\" data-end=\"786\"\u003e10 tooth pinion, counter-clockwise rotation (CCW)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"787\" data-end=\"828\"\u003e\n\u003cp data-start=\"789\" data-end=\"828\"\u003e2 hole, dry mount for easy installation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"829\" data-end=\"868\"\u003e\n\u003cp data-start=\"831\" data-end=\"868\"\u003eSuits automatic transmission vehicles\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"869\" data-end=\"923\"\u003e\n\u003cp data-start=\"871\" data-end=\"923\"\u003eHeavy-duty construction, lightweight design (2.96kg)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"924\" data-end=\"969\"\u003e\n\u003cp data-start=\"926\" data-end=\"969\"\u003eOEX reliability, designed for NZ conditions\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"970\" data-end=\"1021\"\u003e\n\u003cp data-start=\"972\" data-end=\"1021\"\u003eBacked by 3yr passenger \/ 1yr commercial warranty\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"1023\" data-end=\"1042\"\u003eSpecifications:\u003c\/h3\u003e\n\u003cul data-start=\"1043\" data-end=\"1319\"\u003e\n\u003cli data-start=\"1043\" data-end=\"1057\"\u003e\n\u003cp data-start=\"1045\" data-end=\"1057\"\u003eVoltage: 12V\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1058\" data-end=\"1072\"\u003e\n\u003cp data-start=\"1060\" data-end=\"1072\"\u003ePower: 1.6kW\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1073\" data-end=\"1108\"\u003e\n\u003cp data-start=\"1075\" data-end=\"1108\"\u003eRotation: CCW (Counter-Clockwise)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1109\" data-end=\"1127\"\u003e\n\u003cp data-start=\"1111\" data-end=\"1127\"\u003ePinion: 10 Tooth\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1128\" data-end=\"1145\"\u003e\n\u003cp data-start=\"1130\" data-end=\"1145\"\u003ePinion OD: 32mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1146\" data-end=\"1166\"\u003e\n\u003cp data-start=\"1148\" data-end=\"1166\"\u003eMount: 2 Hole, Dry\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1167\" data-end=\"1192\"\u003e\n\u003cp data-start=\"1169\" data-end=\"1192\"\u003eFlange to Pinion: 121mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1193\" data-end=\"1214\"\u003e\n\u003cp data-start=\"1195\" data-end=\"1214\"\u003eBody Diameter: 71mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1215\" data-end=\"1238\"\u003e\n\u003cp data-start=\"1217\" data-end=\"1238\"\u003eOverall Length: 215mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1239\" data-end=\"1257\"\u003e\n\u003cp data-start=\"1241\" data-end=\"1257\"\u003eBody Width: 65mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1258\" data-end=\"1274\"\u003e\n\u003cp data-start=\"1260\" data-end=\"1274\"\u003eWeight: 2.96kg\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1275\" data-end=\"1288\"\u003e\n\u003cp data-start=\"1277\" data-end=\"1288\"\u003eDenso Style\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1289\" data-end=\"1319\"\u003e\n\u003cp data-start=\"1291\" data-end=\"1319\"\u003eSuits automatic applications\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"1321\" data-end=\"1340\"\u003eOEM Part No.:\u003c\/h3\u003e\n\u003cp data-start=\"1341\" data-end=\"1355\"\u003e428000-8620-PO\u003c\/p\u003e\n\u003ch3 data-start=\"1357\" data-end=\"1366\"\u003eFits:\u003c\/h3\u003e\n\u003cul data-start=\"1367\" data-end=\"1805\"\u003e\n\u003cli data-start=\"1367\" data-end=\"1464\"\u003e\n\u003cp data-start=\"1369\" data-end=\"1464\"\u003e\u003cstrong data-start=\"1369\" data-end=\"1462\"\u003eSubaru BRZ ZC6 2.0L FA20C DOHC 16v Petrol Direct Inj. Flat4 152kW Coupe RWD [08\/16–03\/21]\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1465\" data-end=\"1567\"\u003e\n\u003cp data-start=\"1467\" data-end=\"1567\"\u003e\u003cstrong data-start=\"1467\" data-end=\"1567\"\u003eSubaru BRZ ZC6 2.0L FA20D Euro 5 DOHC 16v Petrol Direct Inj. Flat4 147kW Coupe RWD [06\/12–03\/21]\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1568\" data-end=\"1683\"\u003e\n\u003cp data-start=\"1570\" data-end=\"1683\"\u003e\u003cstrong data-start=\"1570\" data-end=\"1683\"\u003eToyota 86\/GT86 ZN6K 2.0L FA20D, 4U-GSE Euro 5 DOHC 16v Petrol Direct Inj. Flat4 152kW Coupe RWD [08\/16–03\/21]\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1684\" data-end=\"1805\"\u003e\n\u003cp data-start=\"1686\" data-end=\"1805\"\u003e\u003cstrong data-start=\"1686\" data-end=\"1805\"\u003eToyota 86\/GT86 ZN6K 2.0L FA20D, FA20, 4U-GSE Euro 5 DOHC 16v Petrol Direct Inj. Flat4 147kW Coupe RWD [03\/12–03\/21]\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1807\" data-end=\"1921\"\u003e\u003cem data-start=\"1807\" data-end=\"1921\"\u003eTo suit automatic transmission models. For NZ fitment confirmation, please contact us with your vehicle details.\u003c\/em\u003e\u003c\/p\u003e","published_at":"2025-07-28T13:05:34+12:00","created_at":"2025-07-28T13:05:33+12:00","vendor":"OEX","type":"Starter Motor","tags":["Automotive - Electrical","Car Brand - Toyota","Categories- Automotive","Ignition \u0026 Electrical"],"price":39500,"price_min":39500,"price_max":39500,"available":true,"price_varies":false,"compare_at_price":40700,"compare_at_price_min":40700,"compare_at_price_max":40700,"compare_at_price_varies":false,"variants":[{"id":46714843103476,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"NP-DXS4042","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"OEX DXS4042 Starter Motor – 12V 1.6kW 10T CCW, Denso Style","public_title":null,"options":["Default Title"],"price":39500,"weight":0,"compare_at_price":40700,"inventory_quantity":0,"inventory_management":"shopify","inventory_policy":"continue","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/sesdirect.co.nz\/cdn\/shop\/files\/3f4bb16a-0528-4b83-8f2f-12deac3589fa1A1335696.jpg?v=1753664869","\/\/sesdirect.co.nz\/cdn\/shop\/files\/4558f3f9-b9da-43b1-9923-03f077655a0f1A1335696_1.jpg?v=1753664873","\/\/sesdirect.co.nz\/cdn\/shop\/files\/7fa4f10a-5cb4-48d6-816b-17ce8070b8571A1335696_4.jpg?v=1753664876","\/\/sesdirect.co.nz\/cdn\/shop\/files\/5a266017-decb-4b33-a952-128b53e8abbf1A1335696_2.jpg?v=1753664880"],"featured_image":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/3f4bb16a-0528-4b83-8f2f-12deac3589fa1A1335696.jpg?v=1753664869","options":["Title"],"media":[{"alt":"OEX DXS4042 Starter Motor – 12V 1.6kW 10T CCW, Denso Style - SES Direct Ltd","id":39537959829748,"position":1,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/3f4bb16a-0528-4b83-8f2f-12deac3589fa1A1335696.jpg?v=1753664869"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/3f4bb16a-0528-4b83-8f2f-12deac3589fa1A1335696.jpg?v=1753664869","width":453},{"alt":"OEX DXS4042 Starter Motor – 12V 1.6kW 10T CCW, Denso Style - SES Direct Ltd","id":39537960190196,"position":2,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/4558f3f9-b9da-43b1-9923-03f077655a0f1A1335696_1.jpg?v=1753664873"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/4558f3f9-b9da-43b1-9923-03f077655a0f1A1335696_1.jpg?v=1753664873","width":453},{"alt":"OEX DXS4042 Starter Motor – 12V 1.6kW 10T CCW, Denso Style - SES Direct Ltd","id":39537960386804,"position":3,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/7fa4f10a-5cb4-48d6-816b-17ce8070b8571A1335696_4.jpg?v=1753664876"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/7fa4f10a-5cb4-48d6-816b-17ce8070b8571A1335696_4.jpg?v=1753664876","width":453},{"alt":"OEX DXS4042 Starter Motor – 12V 1.6kW 10T CCW, Denso Style - SES Direct Ltd","id":39537960911092,"position":4,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/5a266017-decb-4b33-a952-128b53e8abbf1A1335696_2.jpg?v=1753664880"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/5a266017-decb-4b33-a952-128b53e8abbf1A1335696_2.jpg?v=1753664880","width":453}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp data-start=\"207\" data-end=\"631\"\u003eThe OEX DXS4042 is a premium quality, brand new starter motor designed for Subaru BRZ and Toyota 86\/GT86 models. Engineered with Denso style reliability, this 12V starter features a powerful 1.6kW output, 10-tooth pinion, and counter-clockwise rotation—ideal for automatic applications. Built to handle NZ driving conditions and backed by OEX’s robust warranty, the DXS4042 delivers consistent, reliable starting every time.\u003c\/p\u003e\n\u003ch3 data-start=\"633\" data-end=\"646\"\u003eFeatures:\u003c\/h3\u003e\n\u003cul data-start=\"647\" data-end=\"1021\"\u003e\n\u003cli data-start=\"647\" data-end=\"688\"\u003e\n\u003cp data-start=\"649\" data-end=\"688\"\u003eBrand new (not exchange\/remanufactured)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"689\" data-end=\"734\"\u003e\n\u003cp data-start=\"691\" data-end=\"734\"\u003eDenso style 12V starter motor, 1.6kW output\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"735\" data-end=\"786\"\u003e\n\u003cp data-start=\"737\" data-end=\"786\"\u003e10 tooth pinion, counter-clockwise rotation (CCW)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"787\" data-end=\"828\"\u003e\n\u003cp data-start=\"789\" data-end=\"828\"\u003e2 hole, dry mount for easy installation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"829\" data-end=\"868\"\u003e\n\u003cp data-start=\"831\" data-end=\"868\"\u003eSuits automatic transmission vehicles\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"869\" data-end=\"923\"\u003e\n\u003cp data-start=\"871\" data-end=\"923\"\u003eHeavy-duty construction, lightweight design (2.96kg)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"924\" data-end=\"969\"\u003e\n\u003cp data-start=\"926\" data-end=\"969\"\u003eOEX reliability, designed for NZ conditions\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"970\" data-end=\"1021\"\u003e\n\u003cp data-start=\"972\" data-end=\"1021\"\u003eBacked by 3yr passenger \/ 1yr commercial warranty\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"1023\" data-end=\"1042\"\u003eSpecifications:\u003c\/h3\u003e\n\u003cul data-start=\"1043\" data-end=\"1319\"\u003e\n\u003cli data-start=\"1043\" data-end=\"1057\"\u003e\n\u003cp data-start=\"1045\" data-end=\"1057\"\u003eVoltage: 12V\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1058\" data-end=\"1072\"\u003e\n\u003cp data-start=\"1060\" data-end=\"1072\"\u003ePower: 1.6kW\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1073\" data-end=\"1108\"\u003e\n\u003cp data-start=\"1075\" data-end=\"1108\"\u003eRotation: CCW (Counter-Clockwise)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1109\" data-end=\"1127\"\u003e\n\u003cp data-start=\"1111\" data-end=\"1127\"\u003ePinion: 10 Tooth\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1128\" data-end=\"1145\"\u003e\n\u003cp data-start=\"1130\" data-end=\"1145\"\u003ePinion OD: 32mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1146\" data-end=\"1166\"\u003e\n\u003cp data-start=\"1148\" data-end=\"1166\"\u003eMount: 2 Hole, Dry\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1167\" data-end=\"1192\"\u003e\n\u003cp data-start=\"1169\" data-end=\"1192\"\u003eFlange to Pinion: 121mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1193\" data-end=\"1214\"\u003e\n\u003cp data-start=\"1195\" data-end=\"1214\"\u003eBody Diameter: 71mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1215\" data-end=\"1238\"\u003e\n\u003cp data-start=\"1217\" data-end=\"1238\"\u003eOverall Length: 215mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1239\" data-end=\"1257\"\u003e\n\u003cp data-start=\"1241\" data-end=\"1257\"\u003eBody Width: 65mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1258\" data-end=\"1274\"\u003e\n\u003cp data-start=\"1260\" data-end=\"1274\"\u003eWeight: 2.96kg\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1275\" data-end=\"1288\"\u003e\n\u003cp data-start=\"1277\" data-end=\"1288\"\u003eDenso Style\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1289\" data-end=\"1319\"\u003e\n\u003cp data-start=\"1291\" data-end=\"1319\"\u003eSuits automatic applications\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"1321\" data-end=\"1340\"\u003eOEM Part No.:\u003c\/h3\u003e\n\u003cp data-start=\"1341\" data-end=\"1355\"\u003e428000-8620-PO\u003c\/p\u003e\n\u003ch3 data-start=\"1357\" data-end=\"1366\"\u003eFits:\u003c\/h3\u003e\n\u003cul data-start=\"1367\" data-end=\"1805\"\u003e\n\u003cli data-start=\"1367\" data-end=\"1464\"\u003e\n\u003cp data-start=\"1369\" data-end=\"1464\"\u003e\u003cstrong data-start=\"1369\" data-end=\"1462\"\u003eSubaru BRZ ZC6 2.0L FA20C DOHC 16v Petrol Direct Inj. Flat4 152kW Coupe RWD [08\/16–03\/21]\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1465\" data-end=\"1567\"\u003e\n\u003cp data-start=\"1467\" data-end=\"1567\"\u003e\u003cstrong data-start=\"1467\" data-end=\"1567\"\u003eSubaru BRZ ZC6 2.0L FA20D Euro 5 DOHC 16v Petrol Direct Inj. Flat4 147kW Coupe RWD [06\/12–03\/21]\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1568\" data-end=\"1683\"\u003e\n\u003cp data-start=\"1570\" data-end=\"1683\"\u003e\u003cstrong data-start=\"1570\" data-end=\"1683\"\u003eToyota 86\/GT86 ZN6K 2.0L FA20D, 4U-GSE Euro 5 DOHC 16v Petrol Direct Inj. Flat4 152kW Coupe RWD [08\/16–03\/21]\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1684\" data-end=\"1805\"\u003e\n\u003cp data-start=\"1686\" data-end=\"1805\"\u003e\u003cstrong data-start=\"1686\" data-end=\"1805\"\u003eToyota 86\/GT86 ZN6K 2.0L FA20D, FA20, 4U-GSE Euro 5 DOHC 16v Petrol Direct Inj. Flat4 147kW Coupe RWD [03\/12–03\/21]\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1807\" data-end=\"1921\"\u003e\u003cem data-start=\"1807\" data-end=\"1921\"\u003eTo suit automatic transmission models. For NZ fitment confirmation, please contact us with your vehicle details.\u003c\/em\u003e\u003c\/p\u003e"}
OEX DXS4042 Starter Motor – 12V 1.6kW 10T CCW, Denso Style
-
Shipping Information
Flat Rate Shipping New Zealand Wide:
- Urban Delivery: $7.95 for all orders under 30kg
- Rural Delivery: $10.95 for all orders under 30kg
- Heavy Items (over 30kg): $19.95 to any Mainstream Depot or non-rural address NZ-wide
We stock thousands of items in-house and utilize a network of suppliers across New Zealand to ensure quick access to a wide range of parts. Orders for in-stock items are typically dispatched on an overnight service nationwide. However, please allow an additional 1-2 days for large or oversized orders due to shipping constraints.
If you need any clarification on shipping times or availability, feel free to contact us!
Please note we do not take liability for the accuracy of photos as we go by part numbers not photos.
Operating Over the Holiday Period
SES Direct will be operating throughout the Christmas and New Year period on a skeleton crew, allowing us to continue processing orders and assisting customers during normal business days.
We are only fully closed on New Zealand Statutory Holidays.
⏰ Early Closures – Christmas Eve & New Year’s Eve
Due to early courier collections, we will be closing earlier than usual on:
-
Christmas Eve – 24 December
-
New Year’s Eve – 31 December
Orders placed after courier cut-off times on these days will be processed on the next working day.
📦 Order Processing & Dispatch
-
Orders are processed on working days only
-
Dispatch continues as normal on non-Stat Days
-
Operating on a skeleton crew may result in slightly longer processing times, particularly during peak days
We appreciate your patience during this busy period.
🏭 Supplier Holiday Closures
Some of our suppliers are closed or operating reduced hours over the holiday period, which may affect availability or lead times for certain items:
-
Briggs & Stratton – Closed until 5 January
-
Oregon – Closed until 5 January
-
Oleo-Mac – Closed until 5 January
-
Makita – Closed on Statutory Holidays only
Orders requiring stock from closed suppliers will be processed once suppliers reopen.
📞 Customer Support Hours
Our support hours remain:
Monday to Friday, 9am – 4pm
(excluding Statutory Holidays)
If we’re unable to respond immediately, please leave your details and we’ll get back to you as soon as possible.
🚚 Courier & Delivery Information
Couriers may experience higher volumes and minor delays during the Christmas period. Once orders have been dispatched, delivery timeframes are subject to courier networks.
Thank You 🎄
Thank you for your understanding and continued support. We wish you a safe and happy Christmas and New Year from the SES Direct team.
Our customer support hours remain Monday to Friday, 9am – 4pm (excluding Statutory Holidays). If we’re unable to respond immediately, please leave your details and we’ll get back to you as soon as possible.
Returns Policy
At SES Direct, our goal is to get your gear up and running as quickly as possible. If you've ordered the wrong part, we’re here to help and will do our best to sort things out for you.
Return Eligibility:
- Our return policy is valid for 14 working days from the delivery date of your order. Unfortunately, if 14 working days have passed, we cannot offer a refund or exchange.
- To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.
- Please note we do not take liability for the accuracy of photos as we go by part numbers not photos.
Return Process:
- Before returning any item, please contact us to receive a return number, which must accompany your returned goods. This will be supplied via email.
- Return shipping costs are the customer’s responsibility.
- Electrical items are only credited at our discretion.
- A restocking fee of 20% or $15.00 (whichever is greater) applies to common items we stock.
- For ‘indent’ parts (special orders made just for you), a minimum 25% restocking fee applies.
- Some specialist or ‘one-off’ items may not be eligible for return if they cannot be sent back to our suppliers.
Freight Credit:
We will only credit freight costs if we sent the incorrect part by mistake.
If you're unsure about a product or need clarification on our returns policy, please contact us before placing your order. We're happy to help! You can reach us at 0800 296 586.
