{"id":9096591966452,"title":"MXS801 OEX Starter Motor 12V 9Th Mitsuba Style to suit Honda Legend \u0026 Prelude – Automatic","handle":"mxs801-oex-starter-motor-12v-9th-mitsuba-style-to-suit-honda-legend-prelude-automatic","description":"\u003cp\u003eThe OEX MXS801 Starter Motor is a high-quality, direct-fit replacement for select Honda Legend and Prelude models. Featuring a durable Mitsuba-style design, this 12V starter delivers reliable performance and long service life, ideal for NZ conditions. Backed by a comprehensive OEX warranty—3 years for passenger vehicles and 1 year for commercial use. \u003cstrong data-start=\"645\" data-end=\"690\"\u003eSuitable for automatic applications only.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"692\" data-end=\"705\"\u003e\u003cstrong data-start=\"692\" data-end=\"705\"\u003eFeatures:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"706\" data-end=\"1049\"\u003e\n\u003cli data-start=\"706\" data-end=\"763\"\u003e\n\u003cp data-start=\"708\" data-end=\"763\"\u003ePremium Mitsuba style 12V starter motor, 9-tooth pinion\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"764\" data-end=\"832\"\u003e\n\u003cp data-start=\"766\" data-end=\"832\"\u003eBuilt to stringent OEM standards for fit, performance \u0026amp; durability\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"833\" data-end=\"911\"\u003e\n\u003cp data-start=\"835\" data-end=\"911\"\u003eSuits a wide range of Honda Legend \u0026amp; Prelude models (see full fitment below)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"912\" data-end=\"984\"\u003e\n\u003cp data-start=\"914\" data-end=\"984\"\u003eComprehensive OEX nationwide warranty (3yr passenger \/ 1yr commercial)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"985\" data-end=\"1049\"\u003e\n\u003cp data-start=\"987\" data-end=\"1049\"\u003eManufactured in ISO certified factories for consistent quality\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1051\" data-end=\"1070\"\u003e\u003cstrong data-start=\"1051\" data-end=\"1070\"\u003eSpecifications:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1071\" data-end=\"1439\"\u003e\n\u003cli data-start=\"1071\" data-end=\"1085\"\u003e\n\u003cp data-start=\"1073\" data-end=\"1085\"\u003eVoltage: 12V\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1086\" data-end=\"1107\"\u003e\n\u003cp data-start=\"1088\" data-end=\"1107\"\u003ePower Rating: 1.6kW\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1108\" data-end=\"1128\"\u003e\n\u003cp data-start=\"1110\" data-end=\"1128\"\u003eNumber of Teeth: 9\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1129\" data-end=\"1155\"\u003e\n\u003cp data-start=\"1131\" data-end=\"1155\"\u003eRotation: Clockwise (CW)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1156\" data-end=\"1178\"\u003e\n\u003cp data-start=\"1158\" data-end=\"1178\"\u003ePinion at Rest: 51mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1179\" data-end=\"1202\"\u003e\n\u003cp data-start=\"1181\" data-end=\"1202\"\u003ePinion Diameter: 29mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1203\" data-end=\"1226\"\u003e\n\u003cp data-start=\"1205\" data-end=\"1226\"\u003eOverall Length: 210mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1227\" data-end=\"1250\"\u003e\n\u003cp data-start=\"1229\" data-end=\"1250\"\u003eFlange Diameter: 71mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1251\" data-end=\"1275\"\u003e\n\u003cp data-start=\"1253\" data-end=\"1275\"\u003eMount Centres A: 126mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1276\" data-end=\"1314\"\u003e\n\u003cp data-start=\"1278\" data-end=\"1314\"\u003eMount Hole Diameter: M10x1.25 \/ 11mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1315\" data-end=\"1331\"\u003e\n\u003cp data-start=\"1317\" data-end=\"1331\"\u003eWeight: 5.12kg\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1332\" data-end=\"1358\"\u003e\n\u003cp data-start=\"1334\" data-end=\"1358\"\u003eSuits Unit Make: Mitsuba\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1359\" data-end=\"1387\"\u003e\n\u003cp data-start=\"1361\" data-end=\"1387\"\u003eStarter Mount Type: 2 Hole\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1388\" data-end=\"1411\"\u003e\n\u003cp data-start=\"1390\" data-end=\"1411\"\u003eWet \/ Dry Clutch: Dry\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1412\" data-end=\"1439\"\u003e\n\u003cp data-start=\"1414\" data-end=\"1439\"\u003eNew \/ Remanufactured: New\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1441\" data-end=\"1487\"\u003e\u003cstrong data-start=\"1441\" data-end=\"1458\"\u003eOEM Part No.:\u003c\/strong\u003e 31200-P5A-A01-PO\u003cbr data-start=\"1475\" data-end=\"1478\"\u003e\u003cstrong data-start=\"1478\" data-end=\"1487\"\u003eFits:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1488\" data-end=\"2072\"\u003e\n\u003cli data-start=\"1488\" data-end=\"1569\"\u003e\n\u003cp data-start=\"1490\" data-end=\"1569\"\u003eHonda Legend KA7 II 3.2L C32A3 Petrol 145kW Sedan FWD [10\/90–12\/96] (automatic)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1570\" data-end=\"1651\"\u003e\n\u003cp data-start=\"1572\" data-end=\"1651\"\u003eHonda Legend KA8 II 3.2L C32A3 Petrol 145kW Coupe FWD [01\/91–12\/96] (automatic)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1652\" data-end=\"1730\"\u003e\n\u003cp data-start=\"1654\" data-end=\"1730\"\u003eHonda Legend KA9 3.5L C35A3 Petrol 147kW Sedan FWD [05\/96–04\/04] (automatic)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1731\" data-end=\"1827\"\u003e\n\u003cp data-start=\"1733\" data-end=\"1827\"\u003eHonda Legend KB1 IV V6 3.5L J35A8 SOHC 24v Petrol V6 217kW Sedan AWD [05\/06–12\/12] (automatic)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1828\" data-end=\"1950\"\u003e\n\u003cp data-start=\"1830\" data-end=\"1950\"\u003eHonda Legend KC2 V Hybrid 3.5L JNB SOHC 24v Petrol\/Electric Hybrid Direct Inj. V6 231kW Sedan AWD [11\/14 ON] (automatic)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1951\" data-end=\"2072\"\u003e\n\u003cp data-start=\"1953\" data-end=\"2072\"\u003eHonda Prelude BB5 V Si 2.2L F22Z6 DOHC 16v Petrol 4cyl 118kW Coupe FWD [03\/97–04\/01] (automatic, Mitsubishi style unit)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","published_at":"2025-07-28T13:10:13+12:00","created_at":"2025-07-28T13:10:12+12:00","vendor":"OEX","type":"Starter Motor","tags":["Automotive - Electrical","Car Brand - Honda","Categories- Automotive","Ignition \u0026 Electrical"],"price":53000,"price_min":53000,"price_max":53000,"available":true,"price_varies":false,"compare_at_price":54100,"compare_at_price_min":54100,"compare_at_price_max":54100,"compare_at_price_varies":false,"variants":[{"id":46714864599284,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"NP-MXS801","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"MXS801 OEX Starter Motor 12V 9Th Mitsuba Style to suit Honda Legend \u0026 Prelude – Automatic","public_title":null,"options":["Default Title"],"price":53000,"weight":0,"compare_at_price":54100,"inventory_quantity":0,"inventory_management":"shopify","inventory_policy":"continue","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/sesdirect.co.nz\/cdn\/shop\/files\/8d76ef29-12f6-4ade-98bd-7ca3940b517e1A1230017.jpg?v=1754527278","\/\/sesdirect.co.nz\/cdn\/shop\/files\/249d2b54-5eed-4f1b-a239-cc65fb66d4f31A1230017_4.jpg?v=1754527281","\/\/sesdirect.co.nz\/cdn\/shop\/files\/a5c06ff8-bb14-49d7-83b1-f2bf15479d851A1230017_2.jpg?v=1754527284","\/\/sesdirect.co.nz\/cdn\/shop\/files\/d9607d8d-0955-4ac2-a33c-4653d78958431A1230017_1.jpg?v=1754527287"],"featured_image":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/8d76ef29-12f6-4ade-98bd-7ca3940b517e1A1230017.jpg?v=1754527278","options":["Title"],"media":[{"alt":"MXS801 OEX Starter Motor 12V 9Th Mitsuba Style to suit Honda Legend \u0026 Prelude – Automatic - SES Direct Ltd","id":39612608151796,"position":1,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/8d76ef29-12f6-4ade-98bd-7ca3940b517e1A1230017.jpg?v=1754527278"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/8d76ef29-12f6-4ade-98bd-7ca3940b517e1A1230017.jpg?v=1754527278","width":453},{"alt":"MXS801 OEX Starter Motor 12V 9Th Mitsuba Style to suit Honda Legend \u0026 Prelude – Automatic - SES Direct Ltd","id":39612608250100,"position":2,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/249d2b54-5eed-4f1b-a239-cc65fb66d4f31A1230017_4.jpg?v=1754527281"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/249d2b54-5eed-4f1b-a239-cc65fb66d4f31A1230017_4.jpg?v=1754527281","width":453},{"alt":"MXS801 OEX Starter Motor 12V 9Th Mitsuba Style to suit Honda Legend \u0026 Prelude – Automatic - SES Direct Ltd","id":39612608348404,"position":3,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/a5c06ff8-bb14-49d7-83b1-f2bf15479d851A1230017_2.jpg?v=1754527284"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/a5c06ff8-bb14-49d7-83b1-f2bf15479d851A1230017_2.jpg?v=1754527284","width":453},{"alt":"MXS801 OEX Starter Motor 12V 9Th Mitsuba Style to suit Honda Legend \u0026 Prelude – Automatic - SES Direct Ltd","id":39612608446708,"position":4,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/d9607d8d-0955-4ac2-a33c-4653d78958431A1230017_1.jpg?v=1754527287"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/d9607d8d-0955-4ac2-a33c-4653d78958431A1230017_1.jpg?v=1754527287","width":453}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp\u003eThe OEX MXS801 Starter Motor is a high-quality, direct-fit replacement for select Honda Legend and Prelude models. Featuring a durable Mitsuba-style design, this 12V starter delivers reliable performance and long service life, ideal for NZ conditions. Backed by a comprehensive OEX warranty—3 years for passenger vehicles and 1 year for commercial use. \u003cstrong data-start=\"645\" data-end=\"690\"\u003eSuitable for automatic applications only.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"692\" data-end=\"705\"\u003e\u003cstrong data-start=\"692\" data-end=\"705\"\u003eFeatures:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"706\" data-end=\"1049\"\u003e\n\u003cli data-start=\"706\" data-end=\"763\"\u003e\n\u003cp data-start=\"708\" data-end=\"763\"\u003ePremium Mitsuba style 12V starter motor, 9-tooth pinion\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"764\" data-end=\"832\"\u003e\n\u003cp data-start=\"766\" data-end=\"832\"\u003eBuilt to stringent OEM standards for fit, performance \u0026amp; durability\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"833\" data-end=\"911\"\u003e\n\u003cp data-start=\"835\" data-end=\"911\"\u003eSuits a wide range of Honda Legend \u0026amp; Prelude models (see full fitment below)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"912\" data-end=\"984\"\u003e\n\u003cp data-start=\"914\" data-end=\"984\"\u003eComprehensive OEX nationwide warranty (3yr passenger \/ 1yr commercial)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"985\" data-end=\"1049\"\u003e\n\u003cp data-start=\"987\" data-end=\"1049\"\u003eManufactured in ISO certified factories for consistent quality\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1051\" data-end=\"1070\"\u003e\u003cstrong data-start=\"1051\" data-end=\"1070\"\u003eSpecifications:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1071\" data-end=\"1439\"\u003e\n\u003cli data-start=\"1071\" data-end=\"1085\"\u003e\n\u003cp data-start=\"1073\" data-end=\"1085\"\u003eVoltage: 12V\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1086\" data-end=\"1107\"\u003e\n\u003cp data-start=\"1088\" data-end=\"1107\"\u003ePower Rating: 1.6kW\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1108\" data-end=\"1128\"\u003e\n\u003cp data-start=\"1110\" data-end=\"1128\"\u003eNumber of Teeth: 9\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1129\" data-end=\"1155\"\u003e\n\u003cp data-start=\"1131\" data-end=\"1155\"\u003eRotation: Clockwise (CW)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1156\" data-end=\"1178\"\u003e\n\u003cp data-start=\"1158\" data-end=\"1178\"\u003ePinion at Rest: 51mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1179\" data-end=\"1202\"\u003e\n\u003cp data-start=\"1181\" data-end=\"1202\"\u003ePinion Diameter: 29mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1203\" data-end=\"1226\"\u003e\n\u003cp data-start=\"1205\" data-end=\"1226\"\u003eOverall Length: 210mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1227\" data-end=\"1250\"\u003e\n\u003cp data-start=\"1229\" data-end=\"1250\"\u003eFlange Diameter: 71mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1251\" data-end=\"1275\"\u003e\n\u003cp data-start=\"1253\" data-end=\"1275\"\u003eMount Centres A: 126mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1276\" data-end=\"1314\"\u003e\n\u003cp data-start=\"1278\" data-end=\"1314\"\u003eMount Hole Diameter: M10x1.25 \/ 11mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1315\" data-end=\"1331\"\u003e\n\u003cp data-start=\"1317\" data-end=\"1331\"\u003eWeight: 5.12kg\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1332\" data-end=\"1358\"\u003e\n\u003cp data-start=\"1334\" data-end=\"1358\"\u003eSuits Unit Make: Mitsuba\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1359\" data-end=\"1387\"\u003e\n\u003cp data-start=\"1361\" data-end=\"1387\"\u003eStarter Mount Type: 2 Hole\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1388\" data-end=\"1411\"\u003e\n\u003cp data-start=\"1390\" data-end=\"1411\"\u003eWet \/ Dry Clutch: Dry\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1412\" data-end=\"1439\"\u003e\n\u003cp data-start=\"1414\" data-end=\"1439\"\u003eNew \/ Remanufactured: New\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1441\" data-end=\"1487\"\u003e\u003cstrong data-start=\"1441\" data-end=\"1458\"\u003eOEM Part No.:\u003c\/strong\u003e 31200-P5A-A01-PO\u003cbr data-start=\"1475\" data-end=\"1478\"\u003e\u003cstrong data-start=\"1478\" data-end=\"1487\"\u003eFits:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1488\" data-end=\"2072\"\u003e\n\u003cli data-start=\"1488\" data-end=\"1569\"\u003e\n\u003cp data-start=\"1490\" data-end=\"1569\"\u003eHonda Legend KA7 II 3.2L C32A3 Petrol 145kW Sedan FWD [10\/90–12\/96] (automatic)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1570\" data-end=\"1651\"\u003e\n\u003cp data-start=\"1572\" data-end=\"1651\"\u003eHonda Legend KA8 II 3.2L C32A3 Petrol 145kW Coupe FWD [01\/91–12\/96] (automatic)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1652\" data-end=\"1730\"\u003e\n\u003cp data-start=\"1654\" data-end=\"1730\"\u003eHonda Legend KA9 3.5L C35A3 Petrol 147kW Sedan FWD [05\/96–04\/04] (automatic)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1731\" data-end=\"1827\"\u003e\n\u003cp data-start=\"1733\" data-end=\"1827\"\u003eHonda Legend KB1 IV V6 3.5L J35A8 SOHC 24v Petrol V6 217kW Sedan AWD [05\/06–12\/12] (automatic)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1828\" data-end=\"1950\"\u003e\n\u003cp data-start=\"1830\" data-end=\"1950\"\u003eHonda Legend KC2 V Hybrid 3.5L JNB SOHC 24v Petrol\/Electric Hybrid Direct Inj. V6 231kW Sedan AWD [11\/14 ON] (automatic)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1951\" data-end=\"2072\"\u003e\n\u003cp data-start=\"1953\" data-end=\"2072\"\u003eHonda Prelude BB5 V Si 2.2L F22Z6 DOHC 16v Petrol 4cyl 118kW Coupe FWD [03\/97–04\/01] (automatic, Mitsubishi style unit)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e"}
MXS801 OEX Starter Motor 12V 9Th Mitsuba Style to suit Honda Legend & Prelude – Automatic
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Shipping Information
Flat Rate Shipping New Zealand Wide:
- Urban Delivery: $7.95 for all orders under 30kg
- Rural Delivery: $10.95 for all orders under 30kg
- Heavy Items (over 30kg): $19.95 to any Mainstream Depot or non-rural address NZ-wide
We stock thousands of items in-house and utilize a network of suppliers across New Zealand to ensure quick access to a wide range of parts. Orders for in-stock items are typically dispatched on an overnight service nationwide. However, please allow an additional 1-2 days for large or oversized orders due to shipping constraints.
If you need any clarification on shipping times or availability, feel free to contact us!
Please note we do not take liability for the accuracy of photos as we go by part numbers not photos.
Operating Over the Holiday Period
SES Direct will be operating throughout the Christmas and New Year period on a skeleton crew, allowing us to continue processing orders and assisting customers during normal business days.
We are only fully closed on New Zealand Statutory Holidays.
⏰ Early Closures – Christmas Eve & New Year’s Eve
Due to early courier collections, we will be closing earlier than usual on:
-
Christmas Eve – 24 December
-
New Year’s Eve – 31 December
Orders placed after courier cut-off times on these days will be processed on the next working day.
📦 Order Processing & Dispatch
-
Orders are processed on working days only
-
Dispatch continues as normal on non-Stat Days
-
Operating on a skeleton crew may result in slightly longer processing times, particularly during peak days
We appreciate your patience during this busy period.
🏭 Supplier Holiday Closures
Some of our suppliers are closed or operating reduced hours over the holiday period, which may affect availability or lead times for certain items:
-
Briggs & Stratton – Closed until 5 January
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Oregon – Closed until 5 January
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Oleo-Mac – Closed until 5 January
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Makita – Closed on Statutory Holidays only
Orders requiring stock from closed suppliers will be processed once suppliers reopen.
📞 Customer Support Hours
Our support hours remain:
Monday to Friday, 9am – 4pm
(excluding Statutory Holidays)
If we’re unable to respond immediately, please leave your details and we’ll get back to you as soon as possible.
🚚 Courier & Delivery Information
Couriers may experience higher volumes and minor delays during the Christmas period. Once orders have been dispatched, delivery timeframes are subject to courier networks.
Thank You 🎄
Thank you for your understanding and continued support. We wish you a safe and happy Christmas and New Year from the SES Direct team.
Our customer support hours remain Monday to Friday, 9am – 4pm (excluding Statutory Holidays). If we’re unable to respond immediately, please leave your details and we’ll get back to you as soon as possible.
Returns Policy
At SES Direct, our goal is to get your gear up and running as quickly as possible. If you've ordered the wrong part, we’re here to help and will do our best to sort things out for you.
Return Eligibility:
- Our return policy is valid for 14 working days from the delivery date of your order. Unfortunately, if 14 working days have passed, we cannot offer a refund or exchange.
- To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.
- Please note we do not take liability for the accuracy of photos as we go by part numbers not photos.
Return Process:
- Before returning any item, please contact us to receive a return number, which must accompany your returned goods. This will be supplied via email.
- Return shipping costs are the customer’s responsibility.
- Electrical items are only credited at our discretion.
- A restocking fee of 20% or $15.00 (whichever is greater) applies to common items we stock.
- For ‘indent’ parts (special orders made just for you), a minimum 25% restocking fee applies.
- Some specialist or ‘one-off’ items may not be eligible for return if they cannot be sent back to our suppliers.
Freight Credit:
We will only credit freight costs if we sent the incorrect part by mistake.
If you're unsure about a product or need clarification on our returns policy, please contact us before placing your order. We're happy to help! You can reach us at 0800 296 586.
