{"id":9096592097524,"title":"MXS819 OEX Starter Motor – 12V 9T CCW for Honda Hybrid Models","handle":"mxs819-oex-starter-motor-12v-9t-ccw-for-honda-hybrid-models","description":"\u003cp data-start=\"414\" data-end=\"680\"\u003eThe MXS819 OEX Starter Motor is a high-quality, OEM-equivalent replacement designed for select Honda hybrid models. Manufactured to strict specifications, it delivers reliable cranking power while withstanding the unique demands of hybrid vehicle starting systems.\u003c\/p\u003e\n\u003chr data-start=\"682\" data-end=\"685\"\u003e\n\u003ch3 data-start=\"687\" data-end=\"707\"\u003e\u003cstrong data-start=\"691\" data-end=\"707\"\u003eKey Features\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul data-start=\"708\" data-end=\"1019\"\u003e\n\u003cli data-start=\"708\" data-end=\"778\"\u003e\n\u003cp data-start=\"710\" data-end=\"778\"\u003ePrecision-engineered for optimal performance and long service life\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"779\" data-end=\"835\"\u003e\n\u003cp data-start=\"781\" data-end=\"835\"\u003eSuits 12V systems, 9-tooth pinion gear, CCW rotation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"836\" data-end=\"879\"\u003e\n\u003cp data-start=\"838\" data-end=\"879\"\u003eHigh-quality Mitsuba-style construction\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"880\" data-end=\"958\"\u003e\n\u003cp data-start=\"882\" data-end=\"958\"\u003eVoltage drop protection advice included to prevent solenoid contact damage\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"959\" data-end=\"1019\"\u003e\n\u003cp data-start=\"961\" data-end=\"1019\"\u003eNew (not remanufactured) unit for consistent reliability\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1021\" data-end=\"1024\"\u003e\n\u003ch3 data-start=\"1026\" data-end=\"1058\"\u003e\u003cstrong data-start=\"1030\" data-end=\"1058\"\u003eTechnical Specifications\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul data-start=\"1059\" data-end=\"1419\"\u003e\n\u003cli data-start=\"1059\" data-end=\"1088\"\u003e\n\u003cp data-start=\"1061\" data-end=\"1088\"\u003e\u003cstrong data-start=\"1061\" data-end=\"1081\"\u003eFlange Diameter:\u003c\/strong\u003e 75mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1089\" data-end=\"1117\"\u003e\n\u003cp data-start=\"1091\" data-end=\"1117\"\u003e\u003cstrong data-start=\"1091\" data-end=\"1109\"\u003eMount Centres:\u003c\/strong\u003e 110mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1118\" data-end=\"1153\"\u003e\n\u003cp data-start=\"1120\" data-end=\"1153\"\u003e\u003cstrong data-start=\"1120\" data-end=\"1144\"\u003eMount Hole Diameter:\u003c\/strong\u003e 11.5mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1154\" data-end=\"1184\"\u003e\n\u003cp data-start=\"1156\" data-end=\"1184\"\u003e\u003cstrong data-start=\"1156\" data-end=\"1177\"\u003eNose Cone Length:\u003c\/strong\u003e 70mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1185\" data-end=\"1214\"\u003e\n\u003cp data-start=\"1187\" data-end=\"1214\"\u003e\u003cstrong data-start=\"1187\" data-end=\"1206\"\u003eOverall Length:\u003c\/strong\u003e 204mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1215\" data-end=\"1243\"\u003e\n\u003cp data-start=\"1217\" data-end=\"1243\"\u003e\u003cstrong data-start=\"1217\" data-end=\"1236\"\u003ePinion at Rest:\u003c\/strong\u003e 39mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1244\" data-end=\"1273\"\u003e\n\u003cp data-start=\"1246\" data-end=\"1273\"\u003e\u003cstrong data-start=\"1246\" data-end=\"1266\"\u003ePinion Diameter:\u003c\/strong\u003e 30mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1274\" data-end=\"1301\"\u003e\n\u003cp data-start=\"1276\" data-end=\"1301\"\u003e\u003cstrong data-start=\"1276\" data-end=\"1293\"\u003ePower Rating:\u003c\/strong\u003e 1.0kW\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1302\" data-end=\"1336\"\u003e\n\u003cp data-start=\"1304\" data-end=\"1336\"\u003e\u003cstrong data-start=\"1304\" data-end=\"1327\"\u003eStarter Mount Type:\u003c\/strong\u003e 2-Hole\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1337\" data-end=\"1361\"\u003e\n\u003cp data-start=\"1339\" data-end=\"1361\"\u003e\u003cstrong data-start=\"1339\" data-end=\"1355\"\u003eClutch Type:\u003c\/strong\u003e Dry\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1362\" data-end=\"1396\"\u003e\n\u003cp data-start=\"1364\" data-end=\"1396\"\u003e\u003cstrong data-start=\"1364\" data-end=\"1382\"\u003eOEM Reference:\u003c\/strong\u003e SM-71003-PO\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1397\" data-end=\"1419\"\u003e\n\u003cp data-start=\"1399\" data-end=\"1419\"\u003e\u003cstrong data-start=\"1399\" data-end=\"1410\"\u003eWeight:\u003c\/strong\u003e 2.62kg\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1421\" data-end=\"1424\"\u003e\n\u003ch3 data-start=\"1426\" data-end=\"1453\"\u003e\u003cstrong data-start=\"1430\" data-end=\"1453\"\u003eCompatible Vehicles\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul data-start=\"1454\" data-end=\"1875\"\u003e\n\u003cli data-start=\"1454\" data-end=\"1536\"\u003e\n\u003cp data-start=\"1456\" data-end=\"1536\"\u003e\u003cstrong data-start=\"1456\" data-end=\"1484\"\u003eHonda Civic FD3 VIII IMA\u003c\/strong\u003e – 1.3L LDA2 SOHC 8v Hybrid (Auto) [01\/06 – 12\/12]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1537\" data-end=\"1619\"\u003e\n\u003cp data-start=\"1539\" data-end=\"1619\"\u003e\u003cstrong data-start=\"1539\" data-end=\"1567\"\u003eHonda Civic FD3 VIII IMA\u003c\/strong\u003e – 1.3L LDA2 SOHC 8v Hybrid (Auto) [01\/10 – 02\/12]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1620\" data-end=\"1715\"\u003e\n\u003cp data-start=\"1622\" data-end=\"1715\"\u003e\u003cstrong data-start=\"1622\" data-end=\"1663\"\u003eHonda Civic \/ Civic Ferio ES9 VII IMA\u003c\/strong\u003e – 1.3L LDA1 SOHC 8v Hybrid (Auto) [10\/03 – 09\/05]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1716\" data-end=\"1800\"\u003e\n\u003cp data-start=\"1718\" data-end=\"1800\"\u003e\u003cstrong data-start=\"1718\" data-end=\"1753\"\u003eHonda Fit \/ Jazz GP1 III Hybrid\u003c\/strong\u003e – 1.3L LDA3 SOHC 8v Hybrid (Auto) [04\/11 On]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1801\" data-end=\"1875\"\u003e\n\u003cp data-start=\"1803\" data-end=\"1875\"\u003e\u003cstrong data-start=\"1803\" data-end=\"1828\"\u003eHonda Insight ZE2 IMA\u003c\/strong\u003e – 1.3L LDA3 SOHC 8v Hybrid (Auto) [04\/09 On]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1877\" data-end=\"1880\"\u003e\n\u003ch3 data-start=\"1882\" data-end=\"1917\"\u003e\u003cstrong data-start=\"1886\" data-end=\"1917\"\u003eImportant Installation Note\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"1918\" data-end=\"2096\"\u003eVoltage drop to the starter can cause the solenoid contacts to chatter and burn. Always check \u003cstrong data-start=\"2012\" data-end=\"2033\"\u003ebattery condition\u003c\/strong\u003e and \u003cstrong data-start=\"2038\" data-end=\"2057\"\u003ecable integrity\u003c\/strong\u003e before installing a new starter motor.\u003c\/p\u003e","published_at":"2025-07-28T13:10:19+12:00","created_at":"2025-07-28T13:10:18+12:00","vendor":"OEX","type":"Starter Motor","tags":["Automotive - Electrical","Categories- Automotive","Ignition \u0026 Electrical"],"price":29300,"price_min":29300,"price_max":29300,"available":true,"price_varies":false,"compare_at_price":29900,"compare_at_price_min":29900,"compare_at_price_max":29900,"compare_at_price_varies":false,"variants":[{"id":46714864828660,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"NP-MXS819","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"MXS819 OEX Starter Motor – 12V 9T CCW for Honda Hybrid Models","public_title":null,"options":["Default Title"],"price":29300,"weight":0,"compare_at_price":29900,"inventory_quantity":0,"inventory_management":"shopify","inventory_policy":"continue","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}}],"images":["\/\/sesdirect.co.nz\/cdn\/shop\/files\/5264d7cc-fe92-4a5a-90bb-a3588535da451A1310052.jpg?v=1754945664","\/\/sesdirect.co.nz\/cdn\/shop\/files\/63badedf-a5d1-450e-b379-6a72a40872601A1310052_2.jpg?v=1754945668","\/\/sesdirect.co.nz\/cdn\/shop\/files\/e3340615-96e0-4088-8f8b-b5d617776b371A1310052_4.jpg?v=1754945673","\/\/sesdirect.co.nz\/cdn\/shop\/files\/fe5d527c-8fcb-4001-a28b-a08a56df45841A1310052_1.jpg?v=1754945677"],"featured_image":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/5264d7cc-fe92-4a5a-90bb-a3588535da451A1310052.jpg?v=1754945664","options":["Title"],"media":[{"alt":"MXS819 OEX Starter Motor – 12V 9T CCW for Honda Hybrid Models - SES Direct Ltd","id":39649409630452,"position":1,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/5264d7cc-fe92-4a5a-90bb-a3588535da451A1310052.jpg?v=1754945664"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/5264d7cc-fe92-4a5a-90bb-a3588535da451A1310052.jpg?v=1754945664","width":453},{"alt":"MXS819 OEX Starter Motor – 12V 9T CCW for Honda Hybrid Models - SES Direct Ltd","id":39649409728756,"position":2,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/63badedf-a5d1-450e-b379-6a72a40872601A1310052_2.jpg?v=1754945668"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/63badedf-a5d1-450e-b379-6a72a40872601A1310052_2.jpg?v=1754945668","width":453},{"alt":"MXS819 OEX Starter Motor – 12V 9T CCW for Honda Hybrid Models - SES Direct Ltd","id":39649410023668,"position":3,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/e3340615-96e0-4088-8f8b-b5d617776b371A1310052_4.jpg?v=1754945673"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/e3340615-96e0-4088-8f8b-b5d617776b371A1310052_4.jpg?v=1754945673","width":453},{"alt":"MXS819 OEX Starter Motor – 12V 9T CCW for Honda Hybrid Models - SES Direct Ltd","id":39649410351348,"position":4,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/fe5d527c-8fcb-4001-a28b-a08a56df45841A1310052_1.jpg?v=1754945677"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/fe5d527c-8fcb-4001-a28b-a08a56df45841A1310052_1.jpg?v=1754945677","width":453}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp data-start=\"414\" data-end=\"680\"\u003eThe MXS819 OEX Starter Motor is a high-quality, OEM-equivalent replacement designed for select Honda hybrid models. Manufactured to strict specifications, it delivers reliable cranking power while withstanding the unique demands of hybrid vehicle starting systems.\u003c\/p\u003e\n\u003chr data-start=\"682\" data-end=\"685\"\u003e\n\u003ch3 data-start=\"687\" data-end=\"707\"\u003e\u003cstrong data-start=\"691\" data-end=\"707\"\u003eKey Features\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul data-start=\"708\" data-end=\"1019\"\u003e\n\u003cli data-start=\"708\" data-end=\"778\"\u003e\n\u003cp data-start=\"710\" data-end=\"778\"\u003ePrecision-engineered for optimal performance and long service life\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"779\" data-end=\"835\"\u003e\n\u003cp data-start=\"781\" data-end=\"835\"\u003eSuits 12V systems, 9-tooth pinion gear, CCW rotation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"836\" data-end=\"879\"\u003e\n\u003cp data-start=\"838\" data-end=\"879\"\u003eHigh-quality Mitsuba-style construction\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"880\" data-end=\"958\"\u003e\n\u003cp data-start=\"882\" data-end=\"958\"\u003eVoltage drop protection advice included to prevent solenoid contact damage\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"959\" data-end=\"1019\"\u003e\n\u003cp data-start=\"961\" data-end=\"1019\"\u003eNew (not remanufactured) unit for consistent reliability\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1021\" data-end=\"1024\"\u003e\n\u003ch3 data-start=\"1026\" data-end=\"1058\"\u003e\u003cstrong data-start=\"1030\" data-end=\"1058\"\u003eTechnical Specifications\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul data-start=\"1059\" data-end=\"1419\"\u003e\n\u003cli data-start=\"1059\" data-end=\"1088\"\u003e\n\u003cp data-start=\"1061\" data-end=\"1088\"\u003e\u003cstrong data-start=\"1061\" data-end=\"1081\"\u003eFlange Diameter:\u003c\/strong\u003e 75mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1089\" data-end=\"1117\"\u003e\n\u003cp data-start=\"1091\" data-end=\"1117\"\u003e\u003cstrong data-start=\"1091\" data-end=\"1109\"\u003eMount Centres:\u003c\/strong\u003e 110mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1118\" data-end=\"1153\"\u003e\n\u003cp data-start=\"1120\" data-end=\"1153\"\u003e\u003cstrong data-start=\"1120\" data-end=\"1144\"\u003eMount Hole Diameter:\u003c\/strong\u003e 11.5mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1154\" data-end=\"1184\"\u003e\n\u003cp data-start=\"1156\" data-end=\"1184\"\u003e\u003cstrong data-start=\"1156\" data-end=\"1177\"\u003eNose Cone Length:\u003c\/strong\u003e 70mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1185\" data-end=\"1214\"\u003e\n\u003cp data-start=\"1187\" data-end=\"1214\"\u003e\u003cstrong data-start=\"1187\" data-end=\"1206\"\u003eOverall Length:\u003c\/strong\u003e 204mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1215\" data-end=\"1243\"\u003e\n\u003cp data-start=\"1217\" data-end=\"1243\"\u003e\u003cstrong data-start=\"1217\" data-end=\"1236\"\u003ePinion at Rest:\u003c\/strong\u003e 39mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1244\" data-end=\"1273\"\u003e\n\u003cp data-start=\"1246\" data-end=\"1273\"\u003e\u003cstrong data-start=\"1246\" data-end=\"1266\"\u003ePinion Diameter:\u003c\/strong\u003e 30mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1274\" data-end=\"1301\"\u003e\n\u003cp data-start=\"1276\" data-end=\"1301\"\u003e\u003cstrong data-start=\"1276\" data-end=\"1293\"\u003ePower Rating:\u003c\/strong\u003e 1.0kW\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1302\" data-end=\"1336\"\u003e\n\u003cp data-start=\"1304\" data-end=\"1336\"\u003e\u003cstrong data-start=\"1304\" data-end=\"1327\"\u003eStarter Mount Type:\u003c\/strong\u003e 2-Hole\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1337\" data-end=\"1361\"\u003e\n\u003cp data-start=\"1339\" data-end=\"1361\"\u003e\u003cstrong data-start=\"1339\" data-end=\"1355\"\u003eClutch Type:\u003c\/strong\u003e Dry\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1362\" data-end=\"1396\"\u003e\n\u003cp data-start=\"1364\" data-end=\"1396\"\u003e\u003cstrong data-start=\"1364\" data-end=\"1382\"\u003eOEM Reference:\u003c\/strong\u003e SM-71003-PO\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1397\" data-end=\"1419\"\u003e\n\u003cp data-start=\"1399\" data-end=\"1419\"\u003e\u003cstrong data-start=\"1399\" data-end=\"1410\"\u003eWeight:\u003c\/strong\u003e 2.62kg\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1421\" data-end=\"1424\"\u003e\n\u003ch3 data-start=\"1426\" data-end=\"1453\"\u003e\u003cstrong data-start=\"1430\" data-end=\"1453\"\u003eCompatible Vehicles\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul data-start=\"1454\" data-end=\"1875\"\u003e\n\u003cli data-start=\"1454\" data-end=\"1536\"\u003e\n\u003cp data-start=\"1456\" data-end=\"1536\"\u003e\u003cstrong data-start=\"1456\" data-end=\"1484\"\u003eHonda Civic FD3 VIII IMA\u003c\/strong\u003e – 1.3L LDA2 SOHC 8v Hybrid (Auto) [01\/06 – 12\/12]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1537\" data-end=\"1619\"\u003e\n\u003cp data-start=\"1539\" data-end=\"1619\"\u003e\u003cstrong data-start=\"1539\" data-end=\"1567\"\u003eHonda Civic FD3 VIII IMA\u003c\/strong\u003e – 1.3L LDA2 SOHC 8v Hybrid (Auto) [01\/10 – 02\/12]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1620\" data-end=\"1715\"\u003e\n\u003cp data-start=\"1622\" data-end=\"1715\"\u003e\u003cstrong data-start=\"1622\" data-end=\"1663\"\u003eHonda Civic \/ Civic Ferio ES9 VII IMA\u003c\/strong\u003e – 1.3L LDA1 SOHC 8v Hybrid (Auto) [10\/03 – 09\/05]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1716\" data-end=\"1800\"\u003e\n\u003cp data-start=\"1718\" data-end=\"1800\"\u003e\u003cstrong data-start=\"1718\" data-end=\"1753\"\u003eHonda Fit \/ Jazz GP1 III Hybrid\u003c\/strong\u003e – 1.3L LDA3 SOHC 8v Hybrid (Auto) [04\/11 On]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1801\" data-end=\"1875\"\u003e\n\u003cp data-start=\"1803\" data-end=\"1875\"\u003e\u003cstrong data-start=\"1803\" data-end=\"1828\"\u003eHonda Insight ZE2 IMA\u003c\/strong\u003e – 1.3L LDA3 SOHC 8v Hybrid (Auto) [04\/09 On]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1877\" data-end=\"1880\"\u003e\n\u003ch3 data-start=\"1882\" data-end=\"1917\"\u003e\u003cstrong data-start=\"1886\" data-end=\"1917\"\u003eImportant Installation Note\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"1918\" data-end=\"2096\"\u003eVoltage drop to the starter can cause the solenoid contacts to chatter and burn. Always check \u003cstrong data-start=\"2012\" data-end=\"2033\"\u003ebattery condition\u003c\/strong\u003e and \u003cstrong data-start=\"2038\" data-end=\"2057\"\u003ecable integrity\u003c\/strong\u003e before installing a new starter motor.\u003c\/p\u003e"}
MXS819 OEX Starter Motor – 12V 9T CCW for Honda Hybrid Models
Returns Policy
At SES Direct, our goal is to get your gear up and running as quickly as possible. If you've ordered the wrong part, we’re here to help and will do our best to sort things out for you.
Return Eligibility:
- Our return policy is valid for 14 working days from the delivery date of your order. Unfortunately, if 14 working days have passed, we cannot offer a refund or exchange.
- To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.
- Please note we do not take liability for the accuracy of photos as we go by part numbers not photos.
Return Process:
- Before returning any item, please contact us to receive a return number, which must accompany your returned goods. This will be supplied via email.
- Return shipping costs are the customer’s responsibility.
- Electrical items are only credited at our discretion.
- A restocking fee of 20% or $15.00 (whichever is greater) applies to common items we stock.
- For ‘indent’ parts (special orders made just for you), a minimum 25% restocking fee applies.
- Some specialist or ‘one-off’ items may not be eligible for return if they cannot be sent back to our suppliers.
Freight Credit:
We will only credit freight costs if we sent the incorrect part by mistake.
If you're unsure about a product or need clarification on our returns policy, please contact us before placing your order. We're happy to help! You can reach us at 0800 296 586.
We're pleased to share some exciting news with our customers.
As of 31 July, SES Direct will officially transition to new ownership, with the existing management team taking over the business. Many of you will already know them—they've been integral members of the SES Direct team for several years and have played a significant role in building the business into what it is today.
As part of this exciting new chapter, we're also relocating to a new warehouse and office. Between 22 July and 30 July, we'll be moving into our new premises. During this time, there may be some minor delays with order dispatch and customer enquiries while we complete the transition.
Important Order Information
- All orders placed up to 9:00 am on 31 July 2026 will be supplied and serviced by SES Direct Ltd.
- All orders placed from 9:01 am on 31 July 2026 onwards will be supplied and serviced by SES Direct 2026 Ltd under the new ownership.
Rest assured, it's very much business as usual. Our supplier network will continue operating, and we'll be doing everything we can to minimise any disruption during the move.
I'd like to personally thank all of our customers, suppliers, and supporters who have backed SES Direct over the years. Your loyalty and support have made this business what it is today.
After more than 12 years building SES Direct, I'm incredibly proud to be handing the reins over to the team. They know the business inside and out, share the same commitment to customer service, and are well positioned to lead SES Direct into its next chapter.
While ownership is changing, you'll continue to see the same friendly faces, the same commitment to service, and the same passion for helping customers.
Thank you again for your continued support. We look forward to welcoming you to our new premises and continuing to serve you for many years to come.
Kind regards,
Alex McCallum
