Placeholder
🎄 Christmas Trading: We’re Open As Usual – Closed Only on Stat Days
{"id":9111943774452,"title":"RAD748 FloKool Radiator Engine Cooling Aluminium Core Plastic Tank","handle":"rad748-flokool-radiator-engine-cooling-aluminium-core-plastic-tank","description":"\u003cp data-start=\"282\" data-end=\"575\"\u003eThe \u003cstrong data-start=\"286\" data-end=\"313\"\u003eFloKool RAD748 Radiator\u003c\/strong\u003e is a premium replacement radiator designed for \u003cstrong data-start=\"361\" data-end=\"415\"\u003eHyundai Santa Fe 2.7L V6 petrol models (2000–2009)\u003c\/strong\u003e. Built with a \u003cstrong data-start=\"430\" data-end=\"460\"\u003elightweight aluminium core\u003c\/strong\u003e and \u003cstrong data-start=\"465\" data-end=\"490\"\u003edurable plastic tanks\u003c\/strong\u003e, this radiator delivers excellent cooling efficiency and long-lasting performance.\u003c\/p\u003e\n\u003cp data-start=\"577\" data-end=\"855\"\u003eDeveloped specifically for the \u003cstrong data-start=\"608\" data-end=\"645\"\u003eAustralian and New Zealand market\u003c\/strong\u003e, the RAD748 is a direct-fit replacement, ensuring easy installation and OE-level reliability. With a \u003cstrong data-start=\"747\" data-end=\"778\"\u003e2-year or 50,000km warranty\u003c\/strong\u003e, it offers dependable performance for automatic transmission applications.\u003c\/p\u003e\n\u003chr data-start=\"857\" data-end=\"860\"\u003e\n\u003ch3 data-start=\"862\" data-end=\"876\"\u003eFeatures\u003c\/h3\u003e\n\u003cul data-start=\"877\" data-end=\"1256\"\u003e\n\u003cli data-start=\"877\" data-end=\"954\"\u003e\n\u003cp data-start=\"879\" data-end=\"954\"\u003eDirect replacement radiator for Hyundai Santa Fe 2.7L V6 automatic models\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"955\" data-end=\"1006\"\u003e\n\u003cp data-start=\"957\" data-end=\"1006\"\u003eDesigned for NZ \u0026amp; Australian driving conditions\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1007\" data-end=\"1054\"\u003e\n\u003cp data-start=\"1009\" data-end=\"1054\"\u003eAluminium core for superior cooling ability\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1055\" data-end=\"1108\"\u003e\n\u003cp data-start=\"1057\" data-end=\"1108\"\u003eLightweight and durable plastic tank construction\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1109\" data-end=\"1147\"\u003e\n\u003cp data-start=\"1111\" data-end=\"1147\"\u003eMeets or exceeds OE specifications\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1148\" data-end=\"1213\"\u003e\n\u003cp data-start=\"1150\" data-end=\"1213\"\u003eTo suit automatic applications (radiator cap sold separately)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1214\" data-end=\"1256\"\u003e\n\u003cp data-start=\"1216\" data-end=\"1256\"\u003eBacked by a 2-year \/ 50,000km warranty\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1258\" data-end=\"1261\"\u003e\n\u003ch3 data-start=\"1263\" data-end=\"1283\"\u003eSpecifications\u003c\/h3\u003e\n\u003cul data-start=\"1284\" data-end=\"1637\"\u003e\n\u003cli data-start=\"1284\" data-end=\"1305\"\u003e\n\u003cp data-start=\"1286\" data-end=\"1305\"\u003eCore Width: 705mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1306\" data-end=\"1328\"\u003e\n\u003cp data-start=\"1308\" data-end=\"1328\"\u003eCore Height: 405mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1329\" data-end=\"1353\"\u003e\n\u003cp data-start=\"1331\" data-end=\"1353\"\u003eCore Thickness: 24mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1354\" data-end=\"1370\"\u003e\n\u003cp data-start=\"1356\" data-end=\"1370\"\u003eCore Rows: 1\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1371\" data-end=\"1390\"\u003e\n\u003cp data-start=\"1373\" data-end=\"1390\"\u003eFlow Type: Down\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1391\" data-end=\"1419\"\u003e\n\u003cp data-start=\"1393\" data-end=\"1419\"\u003eCore Material: Aluminium\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1420\" data-end=\"1446\"\u003e\n\u003cp data-start=\"1422\" data-end=\"1446\"\u003eTank Material: Plastic\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1447\" data-end=\"1479\"\u003e\n\u003cp data-start=\"1449\" data-end=\"1479\"\u003eHeader Top Plate: 726 × 49mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1480\" data-end=\"1515\"\u003e\n\u003cp data-start=\"1482\" data-end=\"1515\"\u003eHeader Bottom Plate: 726 × 49mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1516\" data-end=\"1542\"\u003e\n\u003cp data-start=\"1518\" data-end=\"1542\"\u003eOil Cooler Size: 440mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1543\" data-end=\"1563\"\u003e\n\u003cp data-start=\"1545\" data-end=\"1563\"\u003eInlet Pipe: 35mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1564\" data-end=\"1585\"\u003e\n\u003cp data-start=\"1566\" data-end=\"1585\"\u003eOutlet Pipe: 35mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1586\" data-end=\"1604\"\u003e\n\u003cp data-start=\"1588\" data-end=\"1604\"\u003eWeight: 7.07kg\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1605\" data-end=\"1637\"\u003e\n\u003cp data-start=\"1607\" data-end=\"1637\"\u003eWarranty: 2 years \/ 50,000km\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1764\" data-end=\"1767\"\u003e\n\u003ch3 data-start=\"1769\" data-end=\"1779\"\u003eFits\u003c\/h3\u003e\n\u003cul data-start=\"1780\" data-end=\"1979\"\u003e\n\u003cli data-start=\"1780\" data-end=\"1883\"\u003e\n\u003cp data-start=\"1782\" data-end=\"1883\"\u003eHyundai Santa Fe CM II V6 GLS 2.7L G6EA Euro 4 DOHC 24v Petrol V6 139kW SUV AWD (03\/2006 – 12\/2009)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1884\" data-end=\"1979\"\u003e\n\u003cp data-start=\"1886\" data-end=\"1979\"\u003eHyundai Santa Fe SM I 2.7L G6EA Euro 4 DOHC 24v Petrol V6 132kW SUV AWD (11\/2000 – 03\/2006)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1981\" data-end=\"2061\"\u003e\u003cem data-start=\"1981\" data-end=\"2059\"\u003e(To suit automatic transmission applications. Radiator cap sold separately.)\u003c\/em\u003e\u003c\/p\u003e","published_at":"2025-08-21T12:22:09+12:00","created_at":"2025-08-21T12:22:08+12:00","vendor":"FloKool","type":"Radiator","tags":["Automotive - Cooling System","Car Brand - Hyundai","Categories- Automotive"],"price":29500,"price_min":29500,"price_max":29500,"available":true,"price_varies":false,"compare_at_price":33300,"compare_at_price_min":33300,"compare_at_price_max":33300,"compare_at_price_varies":false,"variants":[{"id":46783596495092,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"NP-RAD748","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"RAD748 FloKool Radiator Engine Cooling Aluminium Core Plastic Tank","public_title":null,"options":["Default Title"],"price":29500,"weight":0,"compare_at_price":33300,"inventory_quantity":0,"inventory_management":"shopify","inventory_policy":"continue","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/sesdirect.co.nz\/cdn\/shop\/files\/07ae421f-dba4-4ede-ab25-f67dc14477c81A1241311.jpg?v=1755737671","\/\/sesdirect.co.nz\/cdn\/shop\/files\/28874bda-03f0-4b44-973b-1e4c305cc7e61A1241311_9.jpg?v=1755737674","\/\/sesdirect.co.nz\/cdn\/shop\/files\/65f06793-6488-4f6f-82e9-66ba5c1ccceb1A1241311_10.jpg?v=1755737679"],"featured_image":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/07ae421f-dba4-4ede-ab25-f67dc14477c81A1241311.jpg?v=1755737671","options":["Title"],"media":[{"alt":"RAD748 FloKool Radiator Engine Cooling Aluminium Core Plastic Tank - SES Direct Ltd","id":39727113371892,"position":1,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/07ae421f-dba4-4ede-ab25-f67dc14477c81A1241311.jpg?v=1755737671"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/07ae421f-dba4-4ede-ab25-f67dc14477c81A1241311.jpg?v=1755737671","width":453},{"alt":"RAD748 FloKool Radiator Engine Cooling Aluminium Core Plastic Tank - SES Direct Ltd","id":39727113437428,"position":2,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/28874bda-03f0-4b44-973b-1e4c305cc7e61A1241311_9.jpg?v=1755737674"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/28874bda-03f0-4b44-973b-1e4c305cc7e61A1241311_9.jpg?v=1755737674","width":453},{"alt":"RAD748 FloKool Radiator Engine Cooling Aluminium Core Plastic Tank - SES Direct Ltd","id":39727113535732,"position":3,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/65f06793-6488-4f6f-82e9-66ba5c1ccceb1A1241311_10.jpg?v=1755737679"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/65f06793-6488-4f6f-82e9-66ba5c1ccceb1A1241311_10.jpg?v=1755737679","width":453}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp data-start=\"282\" data-end=\"575\"\u003eThe \u003cstrong data-start=\"286\" data-end=\"313\"\u003eFloKool RAD748 Radiator\u003c\/strong\u003e is a premium replacement radiator designed for \u003cstrong data-start=\"361\" data-end=\"415\"\u003eHyundai Santa Fe 2.7L V6 petrol models (2000–2009)\u003c\/strong\u003e. Built with a \u003cstrong data-start=\"430\" data-end=\"460\"\u003elightweight aluminium core\u003c\/strong\u003e and \u003cstrong data-start=\"465\" data-end=\"490\"\u003edurable plastic tanks\u003c\/strong\u003e, this radiator delivers excellent cooling efficiency and long-lasting performance.\u003c\/p\u003e\n\u003cp data-start=\"577\" data-end=\"855\"\u003eDeveloped specifically for the \u003cstrong data-start=\"608\" data-end=\"645\"\u003eAustralian and New Zealand market\u003c\/strong\u003e, the RAD748 is a direct-fit replacement, ensuring easy installation and OE-level reliability. With a \u003cstrong data-start=\"747\" data-end=\"778\"\u003e2-year or 50,000km warranty\u003c\/strong\u003e, it offers dependable performance for automatic transmission applications.\u003c\/p\u003e\n\u003chr data-start=\"857\" data-end=\"860\"\u003e\n\u003ch3 data-start=\"862\" data-end=\"876\"\u003eFeatures\u003c\/h3\u003e\n\u003cul data-start=\"877\" data-end=\"1256\"\u003e\n\u003cli data-start=\"877\" data-end=\"954\"\u003e\n\u003cp data-start=\"879\" data-end=\"954\"\u003eDirect replacement radiator for Hyundai Santa Fe 2.7L V6 automatic models\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"955\" data-end=\"1006\"\u003e\n\u003cp data-start=\"957\" data-end=\"1006\"\u003eDesigned for NZ \u0026amp; Australian driving conditions\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1007\" data-end=\"1054\"\u003e\n\u003cp data-start=\"1009\" data-end=\"1054\"\u003eAluminium core for superior cooling ability\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1055\" data-end=\"1108\"\u003e\n\u003cp data-start=\"1057\" data-end=\"1108\"\u003eLightweight and durable plastic tank construction\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1109\" data-end=\"1147\"\u003e\n\u003cp data-start=\"1111\" data-end=\"1147\"\u003eMeets or exceeds OE specifications\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1148\" data-end=\"1213\"\u003e\n\u003cp data-start=\"1150\" data-end=\"1213\"\u003eTo suit automatic applications (radiator cap sold separately)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1214\" data-end=\"1256\"\u003e\n\u003cp data-start=\"1216\" data-end=\"1256\"\u003eBacked by a 2-year \/ 50,000km warranty\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1258\" data-end=\"1261\"\u003e\n\u003ch3 data-start=\"1263\" data-end=\"1283\"\u003eSpecifications\u003c\/h3\u003e\n\u003cul data-start=\"1284\" data-end=\"1637\"\u003e\n\u003cli data-start=\"1284\" data-end=\"1305\"\u003e\n\u003cp data-start=\"1286\" data-end=\"1305\"\u003eCore Width: 705mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1306\" data-end=\"1328\"\u003e\n\u003cp data-start=\"1308\" data-end=\"1328\"\u003eCore Height: 405mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1329\" data-end=\"1353\"\u003e\n\u003cp data-start=\"1331\" data-end=\"1353\"\u003eCore Thickness: 24mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1354\" data-end=\"1370\"\u003e\n\u003cp data-start=\"1356\" data-end=\"1370\"\u003eCore Rows: 1\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1371\" data-end=\"1390\"\u003e\n\u003cp data-start=\"1373\" data-end=\"1390\"\u003eFlow Type: Down\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1391\" data-end=\"1419\"\u003e\n\u003cp data-start=\"1393\" data-end=\"1419\"\u003eCore Material: Aluminium\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1420\" data-end=\"1446\"\u003e\n\u003cp data-start=\"1422\" data-end=\"1446\"\u003eTank Material: Plastic\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1447\" data-end=\"1479\"\u003e\n\u003cp data-start=\"1449\" data-end=\"1479\"\u003eHeader Top Plate: 726 × 49mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1480\" data-end=\"1515\"\u003e\n\u003cp data-start=\"1482\" data-end=\"1515\"\u003eHeader Bottom Plate: 726 × 49mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1516\" data-end=\"1542\"\u003e\n\u003cp data-start=\"1518\" data-end=\"1542\"\u003eOil Cooler Size: 440mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1543\" data-end=\"1563\"\u003e\n\u003cp data-start=\"1545\" data-end=\"1563\"\u003eInlet Pipe: 35mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1564\" data-end=\"1585\"\u003e\n\u003cp data-start=\"1566\" data-end=\"1585\"\u003eOutlet Pipe: 35mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1586\" data-end=\"1604\"\u003e\n\u003cp data-start=\"1588\" data-end=\"1604\"\u003eWeight: 7.07kg\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1605\" data-end=\"1637\"\u003e\n\u003cp data-start=\"1607\" data-end=\"1637\"\u003eWarranty: 2 years \/ 50,000km\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1764\" data-end=\"1767\"\u003e\n\u003ch3 data-start=\"1769\" data-end=\"1779\"\u003eFits\u003c\/h3\u003e\n\u003cul data-start=\"1780\" data-end=\"1979\"\u003e\n\u003cli data-start=\"1780\" data-end=\"1883\"\u003e\n\u003cp data-start=\"1782\" data-end=\"1883\"\u003eHyundai Santa Fe CM II V6 GLS 2.7L G6EA Euro 4 DOHC 24v Petrol V6 139kW SUV AWD (03\/2006 – 12\/2009)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1884\" data-end=\"1979\"\u003e\n\u003cp data-start=\"1886\" data-end=\"1979\"\u003eHyundai Santa Fe SM I 2.7L G6EA Euro 4 DOHC 24v Petrol V6 132kW SUV AWD (11\/2000 – 03\/2006)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1981\" data-end=\"2061\"\u003e\u003cem data-start=\"1981\" data-end=\"2059\"\u003e(To suit automatic transmission applications. Radiator cap sold separately.)\u003c\/em\u003e\u003c\/p\u003e"}

RAD748 FloKool Radiator Engine Cooling Aluminium Core Plastic Tank

Product Description
Estimated Dispatch 1-2 Business Days
$295.00 $333.00
Maximum quantity available reached.

The FloKool RAD748 Radiator is a premium replacement radiator designed for Hyundai Santa Fe 2.7L V6 petrol models (2000–2009). Built with a lightweight aluminium core and durable plastic tanks, this radiator delivers excellent cooling efficiency and long-lasting performance.

Developed specifically for the Australian and New Zealand market, the RAD748 is a direct-fit replacement, ensuring easy installation and OE-level reliability. With a 2-year or 50,000km warranty, it offers dependable performance for automatic transmission applications.


Features

  • Direct replacement radiator for Hyundai Santa Fe 2.7L V6 automatic models

  • Designed for NZ & Australian driving conditions

  • Aluminium core for superior cooling ability

  • Lightweight and durable plastic tank construction

  • Meets or exceeds OE specifications

  • To suit automatic applications (radiator cap sold separately)

  • Backed by a 2-year / 50,000km warranty


Specifications

  • Core Width: 705mm

  • Core Height: 405mm

  • Core Thickness: 24mm

  • Core Rows: 1

  • Flow Type: Down

  • Core Material: Aluminium

  • Tank Material: Plastic

  • Header Top Plate: 726 × 49mm

  • Header Bottom Plate: 726 × 49mm

  • Oil Cooler Size: 440mm

  • Inlet Pipe: 35mm

  • Outlet Pipe: 35mm

  • Weight: 7.07kg

  • Warranty: 2 years / 50,000km


Fits

  • Hyundai Santa Fe CM II V6 GLS 2.7L G6EA Euro 4 DOHC 24v Petrol V6 139kW SUV AWD (03/2006 – 12/2009)

  • Hyundai Santa Fe SM I 2.7L G6EA Euro 4 DOHC 24v Petrol V6 132kW SUV AWD (11/2000 – 03/2006)

(To suit automatic transmission applications. Radiator cap sold separately.)

Sku: NP-RAD748
Vendor: FloKool

Shipping Information

Flat Rate Shipping New Zealand Wide:

  • Urban Delivery: $7.95 for all orders under 30kg
  • Rural Delivery: $10.95 for all orders under 30kg
  • Heavy Items (over 30kg): $19.95 to any Mainstream Depot or non-rural address NZ-wide

We stock thousands of items in-house and utilize a network of suppliers across New Zealand to ensure quick access to a wide range of parts. Orders for in-stock items are typically dispatched on an overnight service nationwide. However, please allow an additional 1-2 days for large or oversized orders due to shipping constraints.

If you need any clarification on shipping times or availability, feel free to contact us!

Please note we do not take liability for the accuracy of photos as we go by part numbers not photos.

Operating Over the Holiday Period

SES Direct will be operating throughout the Christmas and New Year period on a skeleton crew, allowing us to continue processing orders and assisting customers during normal business days.

We are only fully closed on New Zealand Statutory Holidays.


⏰ Early Closures – Christmas Eve & New Year’s Eve

Due to early courier collections, we will be closing earlier than usual on:

  • Christmas Eve – 24 December

  • New Year’s Eve – 31 December

Orders placed after courier cut-off times on these days will be processed on the next working day.


📦 Order Processing & Dispatch

  • Orders are processed on working days only

  • Dispatch continues as normal on non-Stat Days

  • Operating on a skeleton crew may result in slightly longer processing times, particularly during peak days

We appreciate your patience during this busy period.


🏭 Supplier Holiday Closures

Some of our suppliers are closed or operating reduced hours over the holiday period, which may affect availability or lead times for certain items:

  • Briggs & Stratton – Closed until 5 January

  • Oregon – Closed until 5 January

  • Oleo-Mac – Closed until 5 January

  • Makita – Closed on Statutory Holidays only

Orders requiring stock from closed suppliers will be processed once suppliers reopen.


📞 Customer Support Hours

Our support hours remain:
Monday to Friday, 9am – 4pm
(excluding Statutory Holidays)

If we’re unable to respond immediately, please leave your details and we’ll get back to you as soon as possible.


🚚 Courier & Delivery Information

Couriers may experience higher volumes and minor delays during the Christmas period. Once orders have been dispatched, delivery timeframes are subject to courier networks.


Thank You 🎄

Thank you for your understanding and continued support. We wish you a safe and happy Christmas and New Year from the SES Direct team.

Our customer support hours remain Monday to Friday, 9am – 4pm (excluding Statutory Holidays). If we’re unable to respond immediately, please leave your details and we’ll get back to you as soon as possible.

Returns Policy

At SES Direct, our goal is to get your gear up and running as quickly as possible. If you've ordered the wrong part, we’re here to help and will do our best to sort things out for you.

Return Eligibility:

  • Our return policy is valid for 14 working days from the delivery date of your order. Unfortunately, if 14 working days have passed, we cannot offer a refund or exchange.
  • To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.
  • Please note we do not take liability for the accuracy of photos as we go by part numbers not photos. 

Return Process:

  • Before returning any item, please contact us to receive a return number, which must accompany your returned goods. This will be supplied via email.
  • Return shipping costs are the customer’s responsibility.
  • Electrical items are only credited at our discretion.
  • A restocking fee of 20% or $15.00 (whichever is greater) applies to common items we stock.
  • For ‘indent’ parts (special orders made just for you), a minimum 25% restocking fee applies.
  • Some specialist or ‘one-off’ items may not be eligible for return if they cannot be sent back to our suppliers.

Freight Credit:
We will only credit freight costs if we sent the incorrect part by mistake.

If you're unsure about a product or need clarification on our returns policy, please contact us before placing your order. We're happy to help! You can reach us at 0800 296 586.