{"id":9096594784500,"title":"OEX Starter Motor VXS954 12V 11Th CW – Suits Hyundai (Valeo Start-Stop)","handle":"oex-starter-motor-vxs954-12v-11th-cw-suits-hyundai-valeo-start-stop","description":"\u003cp data-start=\"375\" data-end=\"847\"\u003eThe OEX VXS954 Starter Motor is a 12V, 11-tooth, clockwise-rotation Valeo-style unit, specially engineered for modern start-stop diesel engines. With robust construction and superior compatibility, it suits selected Hyundai i30\/i40 and Kia Carens\/Rondo models equipped with start-stop technology. This starter offers OE-quality performance, perfect for NZ drivers wanting reliable cold starts and long service life, even in demanding stop\/start traffic.\u003c\/p\u003e\n\u003cp data-start=\"849\" data-end=\"862\"\u003e\u003cstrong data-start=\"849\" data-end=\"862\"\u003eFeatures:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"863\" data-end=\"1248\"\u003e\n\u003cli data-start=\"863\" data-end=\"935\"\u003e\n\u003cp data-start=\"865\" data-end=\"935\"\u003eOE-quality Valeo style, direct fit for listed Hyundai and Kia models\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"936\" data-end=\"987\"\u003e\n\u003cp data-start=\"938\" data-end=\"987\"\u003eEngineered for vehicles with start-stop systems\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"988\" data-end=\"1049\"\u003e\n\u003cp data-start=\"990\" data-end=\"1049\"\u003eHigh-performance 12V, 11-tooth pinion, clockwise rotation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1050\" data-end=\"1094\"\u003e\n\u003cp data-start=\"1052\" data-end=\"1094\"\u003eDurable 2-hole mount, lightweight design\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1095\" data-end=\"1157\"\u003e\n\u003cp data-start=\"1097\" data-end=\"1157\"\u003eCovered by 3-year passenger and 1-year commercial warranty\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1158\" data-end=\"1202\"\u003e\n\u003cp data-start=\"1160\" data-end=\"1202\"\u003eSourced from ISO-certified manufacturers\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1203\" data-end=\"1248\"\u003e\n\u003cp data-start=\"1205\" data-end=\"1248\"\u003eBacked by OEX’s nationwide warranty network\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1250\" data-end=\"1269\"\u003e\u003cstrong data-start=\"1250\" data-end=\"1269\"\u003eSpecifications:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1270\" data-end=\"1666\"\u003e\n\u003cli data-start=\"1270\" data-end=\"1286\"\u003e\n\u003cp data-start=\"1272\" data-end=\"1286\"\u003eVoltage: 12V\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1287\" data-end=\"1310\"\u003e\n\u003cp data-start=\"1289\" data-end=\"1310\"\u003eNumber of Teeth: 11\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1311\" data-end=\"1339\"\u003e\n\u003cp data-start=\"1313\" data-end=\"1339\"\u003eRotation: Clockwise (CW)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1340\" data-end=\"1366\"\u003e\n\u003cp data-start=\"1342\" data-end=\"1366\"\u003eSuits Unit Make: Valeo\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1367\" data-end=\"1392\"\u003e\n\u003cp data-start=\"1369\" data-end=\"1392\"\u003eFlange Diameter: 77mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1393\" data-end=\"1421\"\u003e\n\u003cp data-start=\"1395\" data-end=\"1421\"\u003eMount Centres (A): 102mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1422\" data-end=\"1455\"\u003e\n\u003cp data-start=\"1424\" data-end=\"1455\"\u003eMount Hole Diameter: M10x1.25\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1456\" data-end=\"1481\"\u003e\n\u003cp data-start=\"1458\" data-end=\"1481\"\u003eOverall Length: 218mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1482\" data-end=\"1506\"\u003e\n\u003cp data-start=\"1484\" data-end=\"1506\"\u003ePinion at Rest: 17mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1507\" data-end=\"1532\"\u003e\n\u003cp data-start=\"1509\" data-end=\"1532\"\u003ePinion Diameter: 34mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1533\" data-end=\"1551\"\u003e\n\u003cp data-start=\"1535\" data-end=\"1551\"\u003eWeight: 3.44kg\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1552\" data-end=\"1582\"\u003e\n\u003cp data-start=\"1554\" data-end=\"1582\"\u003eStarter Mount Type: 2 Hole\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1583\" data-end=\"1612\"\u003e\n\u003cp data-start=\"1585\" data-end=\"1612\"\u003eNew \/ Remanufactured: New\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1613\" data-end=\"1666\"\u003e\n\u003cp data-start=\"1615\" data-end=\"1666\"\u003eNote: Suits vehicles \u003cstrong data-start=\"1636\" data-end=\"1664\"\u003ewith start-stop function\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1668\" data-end=\"1706\"\u003e\u003cstrong data-start=\"1668\" data-end=\"1685\"\u003eOEM Part No.:\u003c\/strong\u003e VXS954\u003cbr data-start=\"1692\" data-end=\"1695\"\u003e\u003cstrong data-start=\"1695\" data-end=\"1704\"\u003eFits:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1707\" data-end=\"2051\"\u003e\n\u003cli data-start=\"1707\" data-end=\"1959\"\u003e\n\u003cp data-start=\"1709\" data-end=\"1723\"\u003e\u003cstrong data-start=\"1709\" data-end=\"1721\"\u003eHyundai:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1726\" data-end=\"1959\"\u003e\n\u003cli data-start=\"1726\" data-end=\"1815\"\u003e\n\u003cp data-start=\"1728\" data-end=\"1815\"\u003ei30 GD CRDi 1.6L D4FB, 94–100kW, Hatchback\/Wagon FWD [11\/11–12\/16] (including Euro 4)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1818\" data-end=\"1887\"\u003e\n\u003cp data-start=\"1820\" data-end=\"1887\"\u003ei30 PD, PDE, PDEN CRDi 1.6L D4FB, 100kW, Hatchback FWD [11\/16 ON]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1890\" data-end=\"1959\"\u003e\n\u003cp data-start=\"1892\" data-end=\"1959\"\u003ei40 VF I CRDi 1.7L D4FD, 100–104kW, Sedan\/Wagon FWD [03\/12–05\/19]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1960\" data-end=\"2051\"\u003e\n\u003cp data-start=\"1962\" data-end=\"1972\"\u003e\u003cstrong data-start=\"1962\" data-end=\"1970\"\u003eKia:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1975\" data-end=\"2051\"\u003e\n\u003cli data-start=\"1975\" data-end=\"2051\"\u003e\n\u003cp data-start=\"1977\" data-end=\"2051\"\u003eCarens\/Rondo RP IV CRDi 1.7L D4FD Euro 5\/6, 100kW, MPV FWD [03\/13–08\/16]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","published_at":"2025-07-28T13:12:13+12:00","created_at":"2025-07-28T13:12:12+12:00","vendor":"OEX","type":"Starter Motor","tags":["Automotive - Electrical","Car Brand - Hyundai","Car Brand - kia","Categories- Automotive"],"price":35900,"price_min":35900,"price_max":35900,"available":true,"price_varies":false,"compare_at_price":36700,"compare_at_price_min":36700,"compare_at_price_max":36700,"compare_at_price_varies":false,"variants":[{"id":46714872070388,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"NP-VXS954","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"OEX Starter Motor VXS954 12V 11Th CW – Suits Hyundai (Valeo Start-Stop)","public_title":null,"options":["Default Title"],"price":35900,"weight":0,"compare_at_price":36700,"inventory_quantity":0,"inventory_management":"shopify","inventory_policy":"continue","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/sesdirect.co.nz\/cdn\/shop\/files\/f6eb61e1-4b4a-41eb-aa0f-1b2203f5c2c61A6214580.jpg?v=1754354017","\/\/sesdirect.co.nz\/cdn\/shop\/files\/18e0010b-c4bf-490d-8e45-622272604bf51A6214580_6.jpg?v=1754354021","\/\/sesdirect.co.nz\/cdn\/shop\/files\/74d433f2-e2e5-47e0-8aa8-61a8143ce7b21A6214580_2.jpg?v=1754354025","\/\/sesdirect.co.nz\/cdn\/shop\/files\/8420806d-4f41-47b5-a9df-65903f7ccff31A6214580_1.jpg?v=1754354029"],"featured_image":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/f6eb61e1-4b4a-41eb-aa0f-1b2203f5c2c61A6214580.jpg?v=1754354017","options":["Title"],"media":[{"alt":"OEX Starter Motor VXS954 12V 11Th CW – Suits Hyundai (Valeo Start-Stop) - SES Direct 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Ltd","id":39596579979508,"position":3,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/74d433f2-e2e5-47e0-8aa8-61a8143ce7b21A6214580_2.jpg?v=1754354025"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/74d433f2-e2e5-47e0-8aa8-61a8143ce7b21A6214580_2.jpg?v=1754354025","width":453},{"alt":"OEX Starter Motor VXS954 12V 11Th CW – Suits Hyundai (Valeo Start-Stop) - SES Direct Ltd","id":39596580143348,"position":4,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/8420806d-4f41-47b5-a9df-65903f7ccff31A6214580_1.jpg?v=1754354029"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/8420806d-4f41-47b5-a9df-65903f7ccff31A6214580_1.jpg?v=1754354029","width":453}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp data-start=\"375\" data-end=\"847\"\u003eThe OEX VXS954 Starter Motor is a 12V, 11-tooth, clockwise-rotation Valeo-style unit, specially engineered for modern start-stop diesel engines. With robust construction and superior compatibility, it suits selected Hyundai i30\/i40 and Kia Carens\/Rondo models equipped with start-stop technology. This starter offers OE-quality performance, perfect for NZ drivers wanting reliable cold starts and long service life, even in demanding stop\/start traffic.\u003c\/p\u003e\n\u003cp data-start=\"849\" data-end=\"862\"\u003e\u003cstrong data-start=\"849\" data-end=\"862\"\u003eFeatures:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"863\" data-end=\"1248\"\u003e\n\u003cli data-start=\"863\" data-end=\"935\"\u003e\n\u003cp data-start=\"865\" data-end=\"935\"\u003eOE-quality Valeo style, direct fit for listed Hyundai and Kia models\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"936\" data-end=\"987\"\u003e\n\u003cp data-start=\"938\" data-end=\"987\"\u003eEngineered for vehicles with start-stop systems\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"988\" data-end=\"1049\"\u003e\n\u003cp data-start=\"990\" data-end=\"1049\"\u003eHigh-performance 12V, 11-tooth pinion, clockwise rotation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1050\" data-end=\"1094\"\u003e\n\u003cp data-start=\"1052\" data-end=\"1094\"\u003eDurable 2-hole mount, lightweight design\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1095\" data-end=\"1157\"\u003e\n\u003cp data-start=\"1097\" data-end=\"1157\"\u003eCovered by 3-year passenger and 1-year commercial warranty\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1158\" data-end=\"1202\"\u003e\n\u003cp data-start=\"1160\" data-end=\"1202\"\u003eSourced from ISO-certified manufacturers\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1203\" data-end=\"1248\"\u003e\n\u003cp data-start=\"1205\" data-end=\"1248\"\u003eBacked by OEX’s nationwide warranty network\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1250\" data-end=\"1269\"\u003e\u003cstrong data-start=\"1250\" data-end=\"1269\"\u003eSpecifications:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1270\" data-end=\"1666\"\u003e\n\u003cli data-start=\"1270\" data-end=\"1286\"\u003e\n\u003cp data-start=\"1272\" data-end=\"1286\"\u003eVoltage: 12V\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1287\" data-end=\"1310\"\u003e\n\u003cp data-start=\"1289\" data-end=\"1310\"\u003eNumber of Teeth: 11\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1311\" data-end=\"1339\"\u003e\n\u003cp data-start=\"1313\" data-end=\"1339\"\u003eRotation: Clockwise (CW)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1340\" data-end=\"1366\"\u003e\n\u003cp data-start=\"1342\" data-end=\"1366\"\u003eSuits Unit Make: Valeo\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1367\" data-end=\"1392\"\u003e\n\u003cp data-start=\"1369\" data-end=\"1392\"\u003eFlange Diameter: 77mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1393\" data-end=\"1421\"\u003e\n\u003cp data-start=\"1395\" data-end=\"1421\"\u003eMount Centres (A): 102mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1422\" data-end=\"1455\"\u003e\n\u003cp data-start=\"1424\" data-end=\"1455\"\u003eMount Hole Diameter: M10x1.25\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1456\" data-end=\"1481\"\u003e\n\u003cp data-start=\"1458\" data-end=\"1481\"\u003eOverall Length: 218mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1482\" data-end=\"1506\"\u003e\n\u003cp data-start=\"1484\" data-end=\"1506\"\u003ePinion at Rest: 17mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1507\" data-end=\"1532\"\u003e\n\u003cp data-start=\"1509\" data-end=\"1532\"\u003ePinion Diameter: 34mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1533\" data-end=\"1551\"\u003e\n\u003cp data-start=\"1535\" data-end=\"1551\"\u003eWeight: 3.44kg\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1552\" data-end=\"1582\"\u003e\n\u003cp data-start=\"1554\" data-end=\"1582\"\u003eStarter Mount Type: 2 Hole\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1583\" data-end=\"1612\"\u003e\n\u003cp data-start=\"1585\" data-end=\"1612\"\u003eNew \/ Remanufactured: New\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1613\" data-end=\"1666\"\u003e\n\u003cp data-start=\"1615\" data-end=\"1666\"\u003eNote: Suits vehicles \u003cstrong data-start=\"1636\" data-end=\"1664\"\u003ewith start-stop function\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1668\" data-end=\"1706\"\u003e\u003cstrong data-start=\"1668\" data-end=\"1685\"\u003eOEM Part No.:\u003c\/strong\u003e VXS954\u003cbr data-start=\"1692\" data-end=\"1695\"\u003e\u003cstrong data-start=\"1695\" data-end=\"1704\"\u003eFits:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1707\" data-end=\"2051\"\u003e\n\u003cli data-start=\"1707\" data-end=\"1959\"\u003e\n\u003cp data-start=\"1709\" data-end=\"1723\"\u003e\u003cstrong data-start=\"1709\" data-end=\"1721\"\u003eHyundai:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1726\" data-end=\"1959\"\u003e\n\u003cli data-start=\"1726\" data-end=\"1815\"\u003e\n\u003cp data-start=\"1728\" data-end=\"1815\"\u003ei30 GD CRDi 1.6L D4FB, 94–100kW, Hatchback\/Wagon FWD [11\/11–12\/16] (including Euro 4)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1818\" data-end=\"1887\"\u003e\n\u003cp data-start=\"1820\" data-end=\"1887\"\u003ei30 PD, PDE, PDEN CRDi 1.6L D4FB, 100kW, Hatchback FWD [11\/16 ON]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1890\" data-end=\"1959\"\u003e\n\u003cp data-start=\"1892\" data-end=\"1959\"\u003ei40 VF I CRDi 1.7L D4FD, 100–104kW, Sedan\/Wagon FWD [03\/12–05\/19]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1960\" data-end=\"2051\"\u003e\n\u003cp data-start=\"1962\" data-end=\"1972\"\u003e\u003cstrong data-start=\"1962\" data-end=\"1970\"\u003eKia:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1975\" data-end=\"2051\"\u003e\n\u003cli data-start=\"1975\" data-end=\"2051\"\u003e\n\u003cp data-start=\"1977\" data-end=\"2051\"\u003eCarens\/Rondo RP IV CRDi 1.7L D4FD Euro 5\/6, 100kW, MPV FWD [03\/13–08\/16]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e"}
OEX Starter Motor VXS954 12V 11Th CW – Suits Hyundai (Valeo Start-Stop)
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Shipping Information
Flat Rate Shipping New Zealand Wide:
- Urban Delivery: $7.95 for all orders under 30kg
- Rural Delivery: $10.95 for all orders under 30kg
- Heavy Items (over 30kg): $19.95 to any Mainstream Depot or non-rural address NZ-wide
We stock thousands of items in-house and utilize a network of suppliers across New Zealand to ensure quick access to a wide range of parts. Orders for in-stock items are typically dispatched on an overnight service nationwide. However, please allow an additional 1-2 days for large or oversized orders due to shipping constraints.
If you need any clarification on shipping times or availability, feel free to contact us!
Please note we do not take liability for the accuracy of photos as we go by part numbers not photos.
Operating Over the Holiday Period
SES Direct will be operating throughout the Christmas and New Year period on a skeleton crew, allowing us to continue processing orders and assisting customers during normal business days.
We are only fully closed on New Zealand Statutory Holidays.
⏰ Early Closures – Christmas Eve & New Year’s Eve
Due to early courier collections, we will be closing earlier than usual on:
-
Christmas Eve – 24 December
-
New Year’s Eve – 31 December
Orders placed after courier cut-off times on these days will be processed on the next working day.
📦 Order Processing & Dispatch
-
Orders are processed on working days only
-
Dispatch continues as normal on non-Stat Days
-
Operating on a skeleton crew may result in slightly longer processing times, particularly during peak days
We appreciate your patience during this busy period.
🏭 Supplier Holiday Closures
Some of our suppliers are closed or operating reduced hours over the holiday period, which may affect availability or lead times for certain items:
-
Briggs & Stratton – Closed until 5 January
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Oregon – Closed until 5 January
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Oleo-Mac – Closed until 5 January
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Makita – Closed on Statutory Holidays only
Orders requiring stock from closed suppliers will be processed once suppliers reopen.
📞 Customer Support Hours
Our support hours remain:
Monday to Friday, 9am – 4pm
(excluding Statutory Holidays)
If we’re unable to respond immediately, please leave your details and we’ll get back to you as soon as possible.
🚚 Courier & Delivery Information
Couriers may experience higher volumes and minor delays during the Christmas period. Once orders have been dispatched, delivery timeframes are subject to courier networks.
Thank You 🎄
Thank you for your understanding and continued support. We wish you a safe and happy Christmas and New Year from the SES Direct team.
Our customer support hours remain Monday to Friday, 9am – 4pm (excluding Statutory Holidays). If we’re unable to respond immediately, please leave your details and we’ll get back to you as soon as possible.
Returns Policy
At SES Direct, our goal is to get your gear up and running as quickly as possible. If you've ordered the wrong part, we’re here to help and will do our best to sort things out for you.
Return Eligibility:
- Our return policy is valid for 14 working days from the delivery date of your order. Unfortunately, if 14 working days have passed, we cannot offer a refund or exchange.
- To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.
- Please note we do not take liability for the accuracy of photos as we go by part numbers not photos.
Return Process:
- Before returning any item, please contact us to receive a return number, which must accompany your returned goods. This will be supplied via email.
- Return shipping costs are the customer’s responsibility.
- Electrical items are only credited at our discretion.
- A restocking fee of 20% or $15.00 (whichever is greater) applies to common items we stock.
- For ‘indent’ parts (special orders made just for you), a minimum 25% restocking fee applies.
- Some specialist or ‘one-off’ items may not be eligible for return if they cannot be sent back to our suppliers.
Freight Credit:
We will only credit freight costs if we sent the incorrect part by mistake.
If you're unsure about a product or need clarification on our returns policy, please contact us before placing your order. We're happy to help! You can reach us at 0800 296 586.
