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{"id":9096576663796,"title":"OEX BXS0149 Starter Motor – 12V 2.2kW Bosch Style (Volkswagen T5 2.5L Diesel)","handle":"oex-bxs0149-starter-motor-12v-2-2kw-bosch-style-volkswagen-t5-2-5l-diesel","description":"\u003cp data-start=\"223\" data-end=\"726\"\u003eRestore dependable starting performance in your Volkswagen T5 van or bus with the OEX BXS0149. This heavy-duty Bosch-style 12V, 2.2kW starter motor features a 10-tooth pinion and CCW (counter-clockwise) rotation, delivering robust cranking for 2.5L 5-cylinder turbo diesel models. Ideal for trades, fleets, and everyday users—built tough for New Zealand’s conditions and backed by OEX’s trusted 3-year passenger \/ 1-year commercial warranty. For manual transmission applications only.\u003c\/p\u003e\n\u003cp data-start=\"728\" data-end=\"741\"\u003e\u003cstrong data-start=\"728\" data-end=\"741\"\u003eFeatures:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"742\" data-end=\"1093\"\u003e\n\u003cli data-start=\"742\" data-end=\"817\"\u003e\n\u003cp data-start=\"744\" data-end=\"817\"\u003eDirect Bosch-style replacement for Volkswagen T5 2.5L turbo diesel models\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"818\" data-end=\"872\"\u003e\n\u003cp data-start=\"820\" data-end=\"872\"\u003ePowerful 2.2kW output, 10-tooth pinion, CCW rotation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"873\" data-end=\"917\"\u003e\n\u003cp data-start=\"875\" data-end=\"917\"\u003e2-hole mounting, 28mm pinion, 12.5mm shaft\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"918\" data-end=\"995\"\u003e\n\u003cp data-start=\"920\" data-end=\"995\"\u003eDesigned for manual transmissions (confirm mount position against original)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"996\" data-end=\"1045\"\u003e\n\u003cp data-start=\"998\" data-end=\"1045\"\u003ePremium OEX quality—new unit, not reconditioned\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1046\" data-end=\"1093\"\u003e\n\u003cp data-start=\"1048\" data-end=\"1093\"\u003e3-year passenger \/ 1-year commercial warranty\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1095\" data-end=\"1114\"\u003e\u003cstrong data-start=\"1095\" data-end=\"1114\"\u003eSpecifications:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1115\" data-end=\"1399\"\u003e\n\u003cli data-start=\"1115\" data-end=\"1129\"\u003e\n\u003cp data-start=\"1117\" data-end=\"1129\"\u003eVoltage: 12V\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1130\" data-end=\"1144\"\u003e\n\u003cp data-start=\"1132\" data-end=\"1144\"\u003ePower: 2.2kW\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1145\" data-end=\"1163\"\u003e\n\u003cp data-start=\"1147\" data-end=\"1163\"\u003ePinion Teeth: 10\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1164\" data-end=\"1187\"\u003e\n\u003cp data-start=\"1166\" data-end=\"1187\"\u003ePinion Diameter: 28mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1188\" data-end=\"1212\"\u003e\n\u003cp data-start=\"1190\" data-end=\"1212\"\u003eShaft Diameter: 12.5mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1213\" data-end=\"1248\"\u003e\n\u003cp data-start=\"1215\" data-end=\"1248\"\u003eRotation: CCW (Counter-Clockwise)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1249\" data-end=\"1292\"\u003e\n\u003cp data-start=\"1251\" data-end=\"1292\"\u003eMounting: 2-hole, dry type, 111mm spacing\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1293\" data-end=\"1316\"\u003e\n\u003cp data-start=\"1295\" data-end=\"1316\"\u003eFlange Diameter: 62mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1317\" data-end=\"1340\"\u003e\n\u003cp data-start=\"1319\" data-end=\"1340\"\u003eOverall Length: 257mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1341\" data-end=\"1357\"\u003e\n\u003cp data-start=\"1343\" data-end=\"1357\"\u003eWeight: 4.12kg\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1358\" data-end=\"1399\"\u003e\n\u003cp data-start=\"1360\" data-end=\"1399\"\u003eWarranty: 3yr Passenger, 1yr Commercial\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1401\" data-end=\"1424\"\u003e\u003cstrong data-start=\"1401\" data-end=\"1418\"\u003eOEM Part No.:\u003c\/strong\u003e Bosch\u003c\/p\u003e\n\u003cp data-start=\"1426\" data-end=\"1435\"\u003e\u003cstrong data-start=\"1426\" data-end=\"1435\"\u003eFits:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1436\" data-end=\"1876\"\u003e\n\u003cli data-start=\"1436\" data-end=\"1728\"\u003e\n\u003cp data-start=\"1438\" data-end=\"1728\"\u003e\u003cstrong data-start=\"1438\" data-end=\"1483\"\u003eVolkswagen Caravelle\/Kombi\/Transporter T5\u003c\/strong\u003e (7EB, 7EJ, 7HB, 7HJ, 7EA, 7EH, 7HA, 7HH, 7FD, 7FE, 7FL, 7FY, 7FZ) 2.5L AXD, BNZ, AXE, BPC SOHC 10v Turbo Diesel Direct Injection 5cyl\u003cbr data-start=\"1617\" data-end=\"1620\"\u003e– 96kW Bus\/Van\/Cab Chassis FWD \u0026amp; AWD [04\/03–11\/09]\u003cbr data-start=\"1672\" data-end=\"1675\"\u003e– 128kW Bus\/Van\/Cab Chassis FWD \u0026amp; AWD [07\/04–11\/09]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1729\" data-end=\"1876\"\u003e\n\u003cp data-start=\"1731\" data-end=\"1876\"\u003e\u003cstrong data-start=\"1731\" data-end=\"1757\"\u003eVolkswagen Multivan T5\u003c\/strong\u003e (7EF, 7EM, 7EN, 7HF, 7HM, etc.) 2.5L AXE, BPC SOHC 10v Turbo Diesel Direct Inj. 5cyl 128kW Bus FWD \u0026amp; AWD [04\/03–11\/09]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1878\" data-end=\"1996\"\u003e\u003cem data-start=\"1878\" data-end=\"1996\"\u003eOption offered is the OEX Bosch unit. To suit manual applications—mount position must be confirmed against original.\u003c\/em\u003e\u003c\/p\u003e","published_at":"2025-07-28T12:58:52+12:00","created_at":"2025-07-28T12:58:51+12:00","vendor":"OEX","type":"Starter Motor","tags":["Automotive - Electrical","Car Brand - Volkswagen","Categories- Automotive","Ignition \u0026 Electrical"],"price":29900,"price_min":29900,"price_max":29900,"available":true,"price_varies":false,"compare_at_price":32100,"compare_at_price_min":32100,"compare_at_price_max":32100,"compare_at_price_varies":false,"variants":[{"id":46714822525172,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"NP-BXS0149","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"OEX BXS0149 Starter Motor – 12V 2.2kW Bosch Style (Volkswagen T5 2.5L Diesel)","public_title":null,"options":["Default Title"],"price":29900,"weight":0,"compare_at_price":32100,"inventory_quantity":0,"inventory_management":"shopify","inventory_policy":"continue","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/sesdirect.co.nz\/cdn\/shop\/files\/d225343d-a4b9-44f4-a386-5fd2548698721A1335679.jpg?v=1753737567","\/\/sesdirect.co.nz\/cdn\/shop\/files\/5fb361d6-7cb4-491d-b0fa-66b0fc60706e1A1335679_2.jpg?v=1753737570","\/\/sesdirect.co.nz\/cdn\/shop\/files\/a68bca89-5877-4b9b-af1d-77879caf35471A1335679_4.jpg?v=1753737574"],"featured_image":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/d225343d-a4b9-44f4-a386-5fd2548698721A1335679.jpg?v=1753737567","options":["Title"],"media":[{"alt":"OEX BXS0149 Starter Motor – 12V 2.2kW Bosch Style (Volkswagen T5 2.5L Diesel) - SES Direct Ltd","id":39544725504244,"position":1,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/d225343d-a4b9-44f4-a386-5fd2548698721A1335679.jpg?v=1753737567"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/d225343d-a4b9-44f4-a386-5fd2548698721A1335679.jpg?v=1753737567","width":453},{"alt":"OEX BXS0149 Starter Motor – 12V 2.2kW Bosch Style (Volkswagen T5 2.5L Diesel) - SES Direct Ltd","id":39544725635316,"position":2,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/5fb361d6-7cb4-491d-b0fa-66b0fc60706e1A1335679_2.jpg?v=1753737570"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/5fb361d6-7cb4-491d-b0fa-66b0fc60706e1A1335679_2.jpg?v=1753737570","width":453},{"alt":"OEX BXS0149 Starter Motor – 12V 2.2kW Bosch Style (Volkswagen T5 2.5L Diesel) - SES Direct Ltd","id":39544725700852,"position":3,"preview_image":{"aspect_ratio":1.0,"height":453,"width":453,"src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/a68bca89-5877-4b9b-af1d-77879caf35471A1335679_4.jpg?v=1753737574"},"aspect_ratio":1.0,"height":453,"media_type":"image","src":"\/\/sesdirect.co.nz\/cdn\/shop\/files\/a68bca89-5877-4b9b-af1d-77879caf35471A1335679_4.jpg?v=1753737574","width":453}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp data-start=\"223\" data-end=\"726\"\u003eRestore dependable starting performance in your Volkswagen T5 van or bus with the OEX BXS0149. This heavy-duty Bosch-style 12V, 2.2kW starter motor features a 10-tooth pinion and CCW (counter-clockwise) rotation, delivering robust cranking for 2.5L 5-cylinder turbo diesel models. Ideal for trades, fleets, and everyday users—built tough for New Zealand’s conditions and backed by OEX’s trusted 3-year passenger \/ 1-year commercial warranty. For manual transmission applications only.\u003c\/p\u003e\n\u003cp data-start=\"728\" data-end=\"741\"\u003e\u003cstrong data-start=\"728\" data-end=\"741\"\u003eFeatures:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"742\" data-end=\"1093\"\u003e\n\u003cli data-start=\"742\" data-end=\"817\"\u003e\n\u003cp data-start=\"744\" data-end=\"817\"\u003eDirect Bosch-style replacement for Volkswagen T5 2.5L turbo diesel models\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"818\" data-end=\"872\"\u003e\n\u003cp data-start=\"820\" data-end=\"872\"\u003ePowerful 2.2kW output, 10-tooth pinion, CCW rotation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"873\" data-end=\"917\"\u003e\n\u003cp data-start=\"875\" data-end=\"917\"\u003e2-hole mounting, 28mm pinion, 12.5mm shaft\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"918\" data-end=\"995\"\u003e\n\u003cp data-start=\"920\" data-end=\"995\"\u003eDesigned for manual transmissions (confirm mount position against original)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"996\" data-end=\"1045\"\u003e\n\u003cp data-start=\"998\" data-end=\"1045\"\u003ePremium OEX quality—new unit, not reconditioned\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1046\" data-end=\"1093\"\u003e\n\u003cp data-start=\"1048\" data-end=\"1093\"\u003e3-year passenger \/ 1-year commercial warranty\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1095\" data-end=\"1114\"\u003e\u003cstrong data-start=\"1095\" data-end=\"1114\"\u003eSpecifications:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1115\" data-end=\"1399\"\u003e\n\u003cli data-start=\"1115\" data-end=\"1129\"\u003e\n\u003cp data-start=\"1117\" data-end=\"1129\"\u003eVoltage: 12V\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1130\" data-end=\"1144\"\u003e\n\u003cp data-start=\"1132\" data-end=\"1144\"\u003ePower: 2.2kW\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1145\" data-end=\"1163\"\u003e\n\u003cp data-start=\"1147\" data-end=\"1163\"\u003ePinion Teeth: 10\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1164\" data-end=\"1187\"\u003e\n\u003cp data-start=\"1166\" data-end=\"1187\"\u003ePinion Diameter: 28mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1188\" data-end=\"1212\"\u003e\n\u003cp data-start=\"1190\" data-end=\"1212\"\u003eShaft Diameter: 12.5mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1213\" data-end=\"1248\"\u003e\n\u003cp data-start=\"1215\" data-end=\"1248\"\u003eRotation: CCW (Counter-Clockwise)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1249\" data-end=\"1292\"\u003e\n\u003cp data-start=\"1251\" data-end=\"1292\"\u003eMounting: 2-hole, dry type, 111mm spacing\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1293\" data-end=\"1316\"\u003e\n\u003cp data-start=\"1295\" data-end=\"1316\"\u003eFlange Diameter: 62mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1317\" data-end=\"1340\"\u003e\n\u003cp data-start=\"1319\" data-end=\"1340\"\u003eOverall Length: 257mm\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1341\" data-end=\"1357\"\u003e\n\u003cp data-start=\"1343\" data-end=\"1357\"\u003eWeight: 4.12kg\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1358\" data-end=\"1399\"\u003e\n\u003cp data-start=\"1360\" data-end=\"1399\"\u003eWarranty: 3yr Passenger, 1yr Commercial\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1401\" data-end=\"1424\"\u003e\u003cstrong data-start=\"1401\" data-end=\"1418\"\u003eOEM Part No.:\u003c\/strong\u003e Bosch\u003c\/p\u003e\n\u003cp data-start=\"1426\" data-end=\"1435\"\u003e\u003cstrong data-start=\"1426\" data-end=\"1435\"\u003eFits:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1436\" data-end=\"1876\"\u003e\n\u003cli data-start=\"1436\" data-end=\"1728\"\u003e\n\u003cp data-start=\"1438\" data-end=\"1728\"\u003e\u003cstrong data-start=\"1438\" data-end=\"1483\"\u003eVolkswagen Caravelle\/Kombi\/Transporter T5\u003c\/strong\u003e (7EB, 7EJ, 7HB, 7HJ, 7EA, 7EH, 7HA, 7HH, 7FD, 7FE, 7FL, 7FY, 7FZ) 2.5L AXD, BNZ, AXE, BPC SOHC 10v Turbo Diesel Direct Injection 5cyl\u003cbr data-start=\"1617\" data-end=\"1620\"\u003e– 96kW Bus\/Van\/Cab Chassis FWD \u0026amp; AWD [04\/03–11\/09]\u003cbr data-start=\"1672\" data-end=\"1675\"\u003e– 128kW Bus\/Van\/Cab Chassis FWD \u0026amp; AWD [07\/04–11\/09]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1729\" data-end=\"1876\"\u003e\n\u003cp data-start=\"1731\" data-end=\"1876\"\u003e\u003cstrong data-start=\"1731\" data-end=\"1757\"\u003eVolkswagen Multivan T5\u003c\/strong\u003e (7EF, 7EM, 7EN, 7HF, 7HM, etc.) 2.5L AXE, BPC SOHC 10v Turbo Diesel Direct Inj. 5cyl 128kW Bus FWD \u0026amp; AWD [04\/03–11\/09]\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1878\" data-end=\"1996\"\u003e\u003cem data-start=\"1878\" data-end=\"1996\"\u003eOption offered is the OEX Bosch unit. To suit manual applications—mount position must be confirmed against original.\u003c\/em\u003e\u003c\/p\u003e"}

OEX BXS0149 Starter Motor – 12V 2.2kW Bosch Style (Volkswagen T5 2.5L Diesel)

Product Description
Estimated Dispatch 1-2 Business Days
$299.00 $321.00
Maximum quantity available reached.

Restore dependable starting performance in your Volkswagen T5 van or bus with the OEX BXS0149. This heavy-duty Bosch-style 12V, 2.2kW starter motor features a 10-tooth pinion and CCW (counter-clockwise) rotation, delivering robust cranking for 2.5L 5-cylinder turbo diesel models. Ideal for trades, fleets, and everyday users—built tough for New Zealand’s conditions and backed by OEX’s trusted 3-year passenger / 1-year commercial warranty. For manual transmission applications only.

Features:

  • Direct Bosch-style replacement for Volkswagen T5 2.5L turbo diesel models

  • Powerful 2.2kW output, 10-tooth pinion, CCW rotation

  • 2-hole mounting, 28mm pinion, 12.5mm shaft

  • Designed for manual transmissions (confirm mount position against original)

  • Premium OEX quality—new unit, not reconditioned

  • 3-year passenger / 1-year commercial warranty

Specifications:

  • Voltage: 12V

  • Power: 2.2kW

  • Pinion Teeth: 10

  • Pinion Diameter: 28mm

  • Shaft Diameter: 12.5mm

  • Rotation: CCW (Counter-Clockwise)

  • Mounting: 2-hole, dry type, 111mm spacing

  • Flange Diameter: 62mm

  • Overall Length: 257mm

  • Weight: 4.12kg

  • Warranty: 3yr Passenger, 1yr Commercial

OEM Part No.: Bosch

Fits:

  • Volkswagen Caravelle/Kombi/Transporter T5 (7EB, 7EJ, 7HB, 7HJ, 7EA, 7EH, 7HA, 7HH, 7FD, 7FE, 7FL, 7FY, 7FZ) 2.5L AXD, BNZ, AXE, BPC SOHC 10v Turbo Diesel Direct Injection 5cyl
    – 96kW Bus/Van/Cab Chassis FWD & AWD [04/03–11/09]
    – 128kW Bus/Van/Cab Chassis FWD & AWD [07/04–11/09]

  • Volkswagen Multivan T5 (7EF, 7EM, 7EN, 7HF, 7HM, etc.) 2.5L AXE, BPC SOHC 10v Turbo Diesel Direct Inj. 5cyl 128kW Bus FWD & AWD [04/03–11/09]

Option offered is the OEX Bosch unit. To suit manual applications—mount position must be confirmed against original.

Sku: NP-BXS0149
Vendor: OEX

Shipping Information

Flat Rate Shipping New Zealand Wide:

  • Urban Delivery: $7.95 for all orders under 30kg
  • Rural Delivery: $10.95 for all orders under 30kg
  • Heavy Items (over 30kg): $19.95 to any Mainstream Depot or non-rural address NZ-wide

We stock thousands of items in-house and utilize a network of suppliers across New Zealand to ensure quick access to a wide range of parts. Orders for in-stock items are typically dispatched on an overnight service nationwide. However, please allow an additional 1-2 days for large or oversized orders due to shipping constraints.

If you need any clarification on shipping times or availability, feel free to contact us!

Please note we do not take liability for the accuracy of photos as we go by part numbers not photos.

Operating Over the Holiday Period

SES Direct will be operating throughout the Christmas and New Year period on a skeleton crew, allowing us to continue processing orders and assisting customers during normal business days.

We are only fully closed on New Zealand Statutory Holidays.


⏰ Early Closures – Christmas Eve & New Year’s Eve

Due to early courier collections, we will be closing earlier than usual on:

  • Christmas Eve – 24 December

  • New Year’s Eve – 31 December

Orders placed after courier cut-off times on these days will be processed on the next working day.


📦 Order Processing & Dispatch

  • Orders are processed on working days only

  • Dispatch continues as normal on non-Stat Days

  • Operating on a skeleton crew may result in slightly longer processing times, particularly during peak days

We appreciate your patience during this busy period.


🏭 Supplier Holiday Closures

Some of our suppliers are closed or operating reduced hours over the holiday period, which may affect availability or lead times for certain items:

  • Briggs & Stratton – Closed until 5 January

  • Oregon – Closed until 5 January

  • Oleo-Mac – Closed until 5 January

  • Makita – Closed on Statutory Holidays only

Orders requiring stock from closed suppliers will be processed once suppliers reopen.


📞 Customer Support Hours

Our support hours remain:
Monday to Friday, 9am – 4pm
(excluding Statutory Holidays)

If we’re unable to respond immediately, please leave your details and we’ll get back to you as soon as possible.


🚚 Courier & Delivery Information

Couriers may experience higher volumes and minor delays during the Christmas period. Once orders have been dispatched, delivery timeframes are subject to courier networks.


Thank You 🎄

Thank you for your understanding and continued support. We wish you a safe and happy Christmas and New Year from the SES Direct team.

Our customer support hours remain Monday to Friday, 9am – 4pm (excluding Statutory Holidays). If we’re unable to respond immediately, please leave your details and we’ll get back to you as soon as possible.

Returns Policy

At SES Direct, our goal is to get your gear up and running as quickly as possible. If you've ordered the wrong part, we’re here to help and will do our best to sort things out for you.

Return Eligibility:

  • Our return policy is valid for 14 working days from the delivery date of your order. Unfortunately, if 14 working days have passed, we cannot offer a refund or exchange.
  • To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.
  • Please note we do not take liability for the accuracy of photos as we go by part numbers not photos. 

Return Process:

  • Before returning any item, please contact us to receive a return number, which must accompany your returned goods. This will be supplied via email.
  • Return shipping costs are the customer’s responsibility.
  • Electrical items are only credited at our discretion.
  • A restocking fee of 20% or $15.00 (whichever is greater) applies to common items we stock.
  • For ‘indent’ parts (special orders made just for you), a minimum 25% restocking fee applies.
  • Some specialist or ‘one-off’ items may not be eligible for return if they cannot be sent back to our suppliers.

Freight Credit:
We will only credit freight costs if we sent the incorrect part by mistake.

If you're unsure about a product or need clarification on our returns policy, please contact us before placing your order. We're happy to help! You can reach us at 0800 296 586.